Integrata con le tue piattaforme Calling di Cisco preferite.

1. Enter IMAGICLE-CLOUD into the configurator and select ADD
2. Select which type of calling platform you need to integrate
   • Webex Calling
   • Webex Calling Dedicated or UCM Cloud
   • CUCM
   • HCS
3. Select the Dedicated instance option if needed/required and the quantity needed
4. Select which type of support you need
   • Basic
   • Gold
   • Platinum
5. Select the quantity for each application needed and click on ADD

Applications and licensing

Imagicle Cloud subscriptions are a combination of apps and services enabling customers to use Imagicle solutions for a limited period of time and get the support they need. Applications are available à la carte so customers can just pick what they need. A single SKU for each product with licensing per single user or channel (or a block of) depending on the product.
All the licenses are stackable and so it’s easy to reach the number of users or channels needed just selecting the quantity needed of each SKU.
The following solutions are available on Cisco GPL S+:

If you wish to know more details about pricing and quoting, the dedicated ordering guide.

Cloud or Dedicated Cloud. You choose.

Imagicle UCX Cloud Platform offers the ability to select a fully redundant dedicated cloud instance option hosted, secured, updated, and monitored by Imagicle.
Dedicated Instance is available for purchase as an add-on for any calling platform; it’s mandatory for Webex Calling Dedicated or UCM Cloud, CUCM, and HCS.
It is deployed based on geographic regions and the number of dedicated instances required depends on the number of calling platform integrations needed.

Deployment

According to the deployment option chosen by the customer dedicated instance or public cloud, the customer will receive a link to gather information to deploy and customize the services. The automatic deployment will be triggered directly or after review by a Cloud Specialist in case of customization. The region of deployment can be chosen for a dedicated instance and in a standard region for public cloud offer. After deployment, end-customer admins will receive information to connect and how to proceed to configure the
private peering for Dedicated instances. Imagicle UCX Cloud Platform is immediately available after data gathering to customer as a public or private cloud instance, with no IT operational cost and by leveraging existing customer PSTN lines.

Advanced Services

Imagicle Advanced Services are Not yet available on Cisco GPL Solutions Plus, and are currently orderable directly only from Imagicle and its distributors.
Imagicle is ready to support any deployment request and help Cisco Channel Partners to be in success when deploying Imagicle UCX Platform.
Imagicle Advanced Services, operated mainly with remote installation, configuration and fine tuning with a dedicated team, grant the success of any project: Onboarding services and integrations are always performed with a train the trainer approach, helping Cisco Channel Partners to become expert and operate without the need of Imagicle engineers.

• Cerca SP-Imagicle
• Controlla i termini e le condizioni
• Seleziona il tipo di deployment di cui hai bisogno (Standard o Alta Affidabilità)
• Seleziona il tipo di sopporto di cui hai bisogno (Platinum, Gold, Basic)
• Seleziona la quantità necessaria per ogni applicazione

Applicazioni e licenze

Gli abbonamenti software subscriptions Imagicle sono una combinazione di app e servizi che consentono ai clienti di utilizzare le soluzioni per un periodo di tempo limitato e ottenere tutto il supporto di cui hanno bisogno. Sono disponibili su Cisco GPL S + le seguenti soluzioni:

Clicca qui er avere maggiori dettagli sui servizi inclusi.

Installazione

Tutte le licenze sono cumulabili e disponibili come SKU singoli per ciascun prodotto con licenze per singolo o gruppo di unità (utente o canale a seconda del prodotto). Le licenze possono essere distribuite on-prem o hosted su più server. Il software è sempre disponibile QUI (mettere link- anche in inglese) per il download nella versione di prova. Per attivare e gestire le software subscriptions è necessario avere l’Imagicle UCX Platform connessa al Cloud Imagicle.

Servizi Professionali

I Servizi Professionali non sono ancora disponibili a Cisco GPL Solution Plus e sono ordinabili solo tramite Imagicle e i suoi distributori. Imagicle è pronta a supportare ogni richiesta di installazione e ad aiutare i partner del canale Cisco ad installare l’Imagicle UCX Platform con successo. I Servizi Professionali di Imagicle, eseguiti principalmente da remoto, la configurazione e la messa a punto con un team dedicato, garantiscono il successo di qualsiasi progetto. I servizi onboarding e le integrazioni vengono eseguiti con un approccio formativo, in modo da aiutare i partner a diventare esperti e ad operare senza la necessità degli specialisti Imagicle.