SEHA

Call monitoring has many advantages: like your customers’ satisfaction.

Through the installation of Attendant Console, Auto Attendant, Advanced Queueing, Call Analytics, and Call Recording, Imagicle helped SEHA in getting billing accuracy matching precisely the data of the Service Provider bill, with 0 phone abuse, 100% recorded calls, less than 15 seconds customer waiting time, and premium support.
Together with Imagicle, SEHA has achieved its goals: quality, reliability, and happy customers.