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Blog
Enhancing Microsoft Teams with the new ACS-based Attendant Console
Enhancing Microsoft Teams with the new ACS-based Attendant Console
We developed an ACS-based integration for our Attendant Console for Microsoft Teams. But what is ACS, and why is it a game changer?
Products
Blog
Call Transfer Rate: how AI Virtual Agents can reduce it
Call Transfer Rate: how AI Virtual Agents can reduce it
Let’s dive into the details, starting from defining what call transfer rate is, why reducing it can improve your services, and how AI is your MVP in this mission.
Products
Blog
How are Virtual Agents transforming e-commerce support?
How are Virtual Agents transforming e-commerce support?
Let's discover how virtual agents are reshaping e-commerce customer support.
Scopri
Products
Blog
Meet Imagicle Virtual Receptionist, the digital twin of your human receptionists.
Meet Imagicle Virtual Receptionist, the digital twin of your human receptionists.
Discover how you can bring your customer service to 10 without efforts.
Products
Blog
Receptionist virtuale: cos’è e perché utilizzarlo
Receptionist virtuale: cos’è e perché utilizzarlo
Scopri cos'è un receptionist virtuale basato su AI, come funziona e i vantaggi che offre. Migliora l'efficienza e la soddisfazione dei tuoi clienti.
Products
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New Customer Service Analytics for Webex Calling Multi-Tenant.
New Customer Service Analytics for Webex Calling Multi-Tenant.
Explore Imagicle's new reports for Webex Calling, optimizing Customer Service with comprehensive call analytics.
Event
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Unveiling the Future: Imagicle and Cisco’s Innovations at WebexOne 2023
Unveiling the Future: Imagicle and Cisco’s Innovations at WebexOne 2023
Cisco and Imagicle partnered up to bring the best tech innovations to WebexOne 2023. Get a preview.
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How Conversational AI brings Business Innovation for Customers and Workers
How Conversational AI brings Business Innovation for Customers and Workers
Let's explore how Conversational AI brings business innovation, and effective implementation strategies.
Products
Blog
Interactive Voice Response: Rivoluzionare l’Esperienza del Cliente attraverso gli IVR Conversazionali
Interactive Voice Response: Rivoluzionare l’Esperienza del Cliente attraverso gli IVR Conversazionali
Imagicle Conversational AI automatizza gli IVR conversazionali con voicebot e chatbot.
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Web chat: 5 tips to boost your customer support
Web chat: 5 tips to boost your customer support
5 simple to dos that you can follow to empower your customer support through web chat.
Products
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50+ reports for your Webex Calling traffic: introducing Call Analytics for Multi-Tenant
50+ reports for your Webex Calling traffic: introducing Call Analytics for Multi-Tenant
Discover the brand new Call Analytics for Webex Calling Multi-Tenant.
Products
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Call Recording Best Software Solution 2023
Call Recording Best Software Solution 2023
Why should your company adopt a Call Recording solution?
Products
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Imagicle Call Recording for Webex Calling Multi-Tenant. Ready to capture all your conversations?
Imagicle Call Recording for Webex Calling Multi-Tenant. Ready to capture all your conversations?
Discover the newest Imagicle integration for Webex Calling: Call Recording is available on your Control Hub!
Products
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Omnichannel Customer Service: what, why, and how?
Omnichannel Customer Service: what, why, and how?
Provide customers with a consistent service across all touchpoints and improve customer loyalty and brand reputation.
Products
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Imagicle Attendant Console for Webex Calling: the operator console you’re looking for.
Imagicle Attendant Console for Webex Calling: the operator console you’re looking for.
Discover the value of an exclusive Cloud Attendant Console integrated with your Webex Calling.
Products
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Why you should choose Imagicle Virtual Agents to empower your bank.
Why you should choose Imagicle Virtual Agents to empower your bank.
Discover Virtual Agents can transform customer service into a more efficient, automated, and omnichannel experience.
Products
Blog
Imagicle Virtual Agents: il futuro del retail è qui.
Imagicle Virtual Agents: il futuro del retail è qui.
Discover the potential of voicebots and chatbos for retail organizations.
Event
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A complete Cloud Suite from Imagicle enhancing your Webex Calling experience.
A complete Cloud Suite from Imagicle enhancing your Webex Calling experience.
Discover all the Imagicle news presented at Cisco Live EMEA 2023.
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