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Industries&Use case
Products Blog
Call Deflection: Enhancing Customer Experience and Agent Productivity
Call Deflection: Enhancing Customer Experience and Agent Productivity
Learn how call deflection can make customer service more efficient and save everyone's time.
Use Case Blog
Contact Center Optimization: 3 Essential Tips for Managers
Contact Center Optimization: 3 Essential Tips for Managers
Contact Center Optimization: three tools to bring it to the next level and facilitate customer satisfaction and loyalty.
Use Case Blog
Why Recording Call and Contact Center Calls Is Essential
Why Recording Call and Contact Center Calls Is Essential
Unlock insights and elevate customer service with advanced call recording and analytics from Imagicle.
Products Blog
Leveraging Call Analytics for Business Growth
Leveraging Call Analytics for Business Growth
Explore the potential of Imagicle Call Analytics to boost your business efficiency, cost reduction, and regulatory compliance.
Products Blog
Digitizing the Traditional with Imagicle Digital Fax
Digitizing the Traditional with Imagicle Digital Fax
Transform your business communication, reduce costs, and contribute to a more sustainable work environment.
Products Blog
Ensuring Compliance and Exceeding Customer Expectations with Call Recording
Ensuring Compliance and Exceeding Customer Expectations with Call Recording
Improve customer service, enhance agent training, and maintain compliance across various sectors.
Products Blog
How to empower customer service with Imagicle.
How to empower customer service with Imagicle.
Learn how to empower agents and overall customer service with AI-powered technology and unified call management.
Registrati
Event Blog
Six reasons to attend the Imagicle for Webex Calling Virtual Roadshow
Six reasons to attend the Imagicle for Webex Calling Virtual Roadshow
Registration for the Imagicle for Webex Calling Virtual Roadshow is officially open! Discover why you should attend.
Event Blog
How Imagicle Made Waves at Cisco Impact 2023
How Imagicle Made Waves at Cisco Impact 2023
What happened at Booth 23 of Cisco Impact '23? New integrations for Webex Calling, speeches, and more. Find out!
Customer success Blog
3 must-have skills for a successful Customer Service.
3 must-have skills for a successful Customer Service.
Discover the customer service skills needed for a successful business, in any vertical.
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Brochure Blog
Turn your hybrid work into a happy place with Imagicle UCX Cloud Suite.
Turn your hybrid work into a happy place with Imagicle UCX Cloud Suite.
Discover our Cloud proposition and why it’s a keypoint in building the ideal hybrid work environment for your business.
People Blog
The Importance of ESG Strategy and how we made it real with our Digital Fax.
The Importance of ESG Strategy and how we made it real with our Digital Fax.
Environmental, social, and governance issues and practices are every day more relevant. Discover how Imagicle addresses them.
Products Blog
Voice Analytics: AI and use cases to elevate customer satisfaction.
Voice Analytics: AI and use cases to elevate customer satisfaction.
Introducing Voice Analytics, a cloud-native AI service unlocking the real power of the content of phone conversations.
Products Blog
Your sigh of relief: Imagicle UCX Cloud Suite.
Your sigh of relief: Imagicle UCX Cloud Suite.
Before our communications, it was our needs that changed. What needs do YOU identify with? Let's find out.
Event Blog
Cisco Live Europe 2020: keynotes and highlights.
Cisco Live Europe 2020: keynotes and highlights.
CLEUR 2020: the Imagicle team was at the forefront, among the top tier sponsors of 2020. Here is our feedback on the most important Cisco event in Europe.
Event Blog
Cisco Live Europe 2020, here we come!
Cisco Live Europe 2020, here we come!
Getting ready for Cisco Live Europe 2020, a once-a-year opportunity to connect with peers and showcase our faster, smarter and easier Imagicle news!
Event Blog
Imagicle @ Cisco Impact
Imagicle @ Cisco Impact
Cisco Impact is not like any other event. With more than 18,000 attendees and over 98 countries represented, it's a unique opportunity to build relationships.
Customer success Blog
All you need to know about listening if you want to succeed in sales.
All you need to know about listening if you want to succeed in sales.
Find out how to break the loop of bad listening habits, build trust and ensures that the conversation results in a mutually beneficial experience (plus, you’ll learn the story of a monkey named Julio!)