Blog

Products Blog

Imagicle webinars. All the knowledge you need at your fingertips.

Imagicle webinars. All the knowledge you need at your fingertips.
Discover how we use webinars to keep customers and partners informed, updated, and engaged.
Products Blog

Voice Analytics. Enriched with brand-new widgets and alarms.

Voice Analytics. Enriched with brand-new widgets and alarms.
Our Voice Analytics is enriched with new, fantastic features for supervisors. Discover them all!
Products Blog

Call Analytics for Microsoft Teams. An even more powerful integration.

Call Analytics for Microsoft Teams. An even more powerful integration.
Imagicle Call Analytics can now monitor external calls in both Direct Routing and Operator Connect modes. Discover more.
People Blog

Spreading the Imagicle love in the UK.

Spreading the Imagicle love in the UK.
What can Imagicle bring to the UK market and why should customers and partners choose us?
Products Blog

Cloud or Dedicated Cloud. What’s best?

Cloud or Dedicated Cloud. What’s best?
You're migrating to the Cloud and you need to choose between a public or private instance? This article will help you.
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Brochure Blog

Imagicle applications for your Webex Calling.

Imagicle applications for your Webex Calling.
Download the brochure and improve your Webex Calling experience.
Customer success Blog

Customer success: what it means and benefits.

Customer success: what it means and benefits.
Customer success: what is it and why it matters? Discover why it's important to have dedicated resources.
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Brochure Blog

Are my communications safe in the Cloud? Imagicle Cloud Security Brochure

Are my communications safe in the Cloud? Imagicle Cloud Security Brochure
Are your communications safe in the Cloud? If you choose Imagicle, the answer is yes. Discover why.
Release Blog

Imagicle Spring Release 2022. Empowered integrations in the Cloud.

Imagicle Spring Release 2022. Empowered integrations in the Cloud.
It’s Spring Time and it’s also Cloud time: new integrations for Webex Calling, a dashboard for Voice Analytics, and... find out!
Release Blog

Voice Analytics. Understanding agent performance.

Voice Analytics. Understanding agent performance.
Discover the new Voice Analytics dashboard to enhance awareness and strategic use of data for supervisors.
Release Blog

Webex Single Sign-On for Imagicle apps. Simplified access, increased security.

Webex Single Sign-On for Imagicle apps. Simplified access, increased security.
With Spring '22, all Imagicle apps will be accessible through Webex's Single Sign-On. Find out how this make your life easier.
Event Blog

Imagicle Virtual Event: takeaways and recaps from a journey to the Clouds.

Imagicle Virtual Event: takeaways and recaps from a journey to the Clouds.
What was the first Imagicle Virtual Event all about? How can Imagicle help your business? You're in the right place.
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Brochure Blog

Turn your hybrid work into a happy place with Imagicle UCX Cloud Suite.

Turn your hybrid work into a happy place with Imagicle UCX Cloud Suite.
Discover our Cloud proposition and why it’s a keypoint in building the ideal hybrid work environment for your business.
Products Blog

Imagicle UCX Cloud Suite lands on Cisco GPL S+. An even easier purchase for customers.

Imagicle UCX Cloud Suite lands on Cisco GPL S+. An even easier purchase for customers.
As of Feb 3, Imagicle UCX Cloud Suite will be officially available on Cisco GPL S+. Find out how this makes your life easier.
Release Blog

Winter Release 2022. Secure, integrated, Cloudy new features.

Winter Release 2022. Secure, integrated, Cloudy new features.
Winter Release 2022 is available!. As always, the innovations are many and merry: navigate through them here!
Products Blog

Imagicle Attendant Console for Webex Calling: the operator console that was missing.

Imagicle Attendant Console for Webex Calling: the operator console that was missing.
Discover a new native integration. Attendant Console is fully compatible with all Cisco platforms!
People Blog

The Importance of ESG Strategy and how we made it real with our Digital Fax.

The Importance of ESG Strategy and how we made it real with our Digital Fax.
Environmental, social, and governance issues and practices are every day more relevant. Discover how Imagicle addresses them.
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Brochure Blog

Imagicle toolbox to build an outstanding customer service. 🚀

Imagicle toolbox to build an outstanding customer service. 🚀
Behind the high performance of your CS, there are the right tools. Imagicle gets them all in a single UCX Suite. Discover them!Behind the high performance of your CS, there are the right tools. Imagicle gets them all in a single UCX Suite. Discover them!