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UCX Platform
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Welcome
Welcome Overview
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Advanced Queueing
Auto Attendant
Contact Manager
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Automate Overview
Virtual Receptionist
Voice & Digital Virtual Agents
Ensure
Ensure Overview
Call Recording
Screen Recording
Emergency Notifications
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Analyze
Analyze Overview
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A closer look at the heart of Imagicle
Brochure
Blog
Imagicle Unified Communications for Healthcare.
Imagicle Unified Communications for Healthcare.
Faster, smoother and more reliable communication and easier access to data.
Brochure
Blog
Imagicle apps for banking and financial services.
Imagicle apps for banking and financial services.
Download Imagicle for Banking and Financial Services. Discover the complete set of apps to boost collaboration while improving service and reducing cost. Ensure the highest levels of security and help financial firms stay agile, flexible, and efficient.
Tech Specs
Blog
Three more bites to Imagicle’s Design For People process.
Three more bites to Imagicle’s Design For People process.
Imagicle UX Greta tells about three steps of the Exploration phase of UX software design for people: Brainstorming & sketches, Wireframing, Prototyping. Discover a reliable and programmatic way to understand the needs, aspirations, and emotional touchpoints of customers and users.
Brochure
Blog
Imagicle steps up for Schools and School Districts.
Imagicle steps up for Schools and School Districts.
Imagicle apps can help to address the COVID-19 challenges with resources and solutions to manage remote administration and educational services, keeping students safe and staff productive.
Release
Blog
Growing towards performance, scalability, and security.
Growing towards performance, scalability, and security.
Discover some of the features we developed in the name of the commitment to go ahead, overcome the crisis and work even better.
Release
Blog
Spring Release 2020: Call Analytics top performances and scalability.
Spring Release 2020: Call Analytics top performances and scalability.
Discover the tremendous improvement we have made to the Call Accounting solution by optimizing the use of the database and reports.
Security
Blog
Secure Software Development Life Cycle.
Secure Software Development Life Cycle.
Find out Imagicle first steps for the creation of our personal framework for the development of secure software.
People
Blog
Together, fighting COVID-19.
Together, fighting COVID-19.
As Imagicle, we feel we can do more than respecting the rules. Discover our solutions for remote work and some of our initiatives: 90-days support service upgrade and 60-days free trial of all our apps.
Products
Blog
Spring Release 2020: Call Recording reports.
Spring Release 2020: Call Recording reports.
Spring brings you the Call Recording reports! Discover the new feature to check the correct sizing of your system, channels' activities, perform volume analysis and avoid losing the recording of important calls.
Products
Blog
Contact Manager: introducing Full-Text Search capability.
Contact Manager: introducing Full-Text Search capability.
Discover the full-text search engine: ready to optimize contacts search for the Imagicle directories solution.
Support
Blog
Covid-19. You can always count on us!
Covid-19. You can always count on us!
Imagicle is committed to keep employees safe, to ensure service to our customers and partners, and to do our part in preventing the spread of the virus. You can count on us.
Products
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Imagicle: Smart Working tools to face COVID-19.
Imagicle: Smart Working tools to face COVID-19.
Here’s what Imagicle can do to help you work remotely in a comfortable, easy way.
People
Blog
Being an Imagicle student.
Being an Imagicle student.
My desire was to build solutions that would make people's daily communication easier. Meanwhile, possibly, work in a cutting-edge company where I could apply my computer engineering studies and have fun. Here's how my dream came true within Imagicle.
Tech Specs
Blog
6 Key benefits of Open Source Software for Cloud-native development.
6 Key benefits of Open Source Software for Cloud-native development.
Open Source or proprietary software? Here are my 6 reasons why making a decision for Open Source software is a good choice in many cases.
People
Blog
Entrepreneurship as an employee? That’s Imagicle!
Entrepreneurship as an employee? That’s Imagicle!
Can an employee be an entrepreneur? Learn how to use your talent and realize your dreams inside the safety of the company you work for and how this is made possible within Imagicle.
Event
Blog
Cisco Live Europe 2020: keynotes and highlights.
Cisco Live Europe 2020: keynotes and highlights.
CLEUR 2020: the Imagicle team was at the forefront, among the top tier sponsors of 2020. Here is our feedback on the most important Cisco event in Europe.
Event
Blog
Cisco Live Europe 2020, here we come!
Cisco Live Europe 2020, here we come!
Getting ready for Cisco Live Europe 2020, a once-a-year opportunity to connect with peers and showcase our faster, smarter and easier Imagicle news!
Tech Specs
Blog
3 imagicle steps to designing a strong user experience.
3 imagicle steps to designing a strong user experience.
Consistency and ease in the user experience are huge undertakings, but we have embraced them! Find out our three steps to provide relevant and significant experiences to users based on their behavior analysis, improve the way users interact with the apps and thus enhance overall user satisfaction.
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Want to see Virtual Receptionist in action?
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From human to virtual receptionist. A short overview.
From human to virtual receptionist. A short overview.
Meet our new AI colleague through a short vademecum.
Products
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Why Virtual Agents help you boost your customer service effectively.
Why Virtual Agents help you boost your customer service effectively.
Imagine a business where customer service teams can get rid of the most repetitive tasks because a bot is already taking care of them.
Event
News
Sign up for the Imagicle for Microsoft Teams Virtual Roadshow
Sign up for the Imagicle for Microsoft Teams Virtual Roadshow
Regarder
Products
Products
Want to see Virtual Receptionist in action?
Want to see Virtual Receptionist in action?
Enjoy an interactive demo.
Download
Brochure
Blog
From human to virtual receptionist. A short overview.
From human to virtual receptionist. A short overview.
Meet our new AI colleague through a short vademecum.
Products
Blog
Why Virtual Agents help you boost your customer service effectively.
Why Virtual Agents help you boost your customer service effectively.
Imagine a business where customer service teams can get rid of the most repetitive tasks because a bot is already taking care of them.
Featured authors.
Aldo Antignano
Senior Support & IT Manager
Italy
Bernardo Federigi
Senior Marketing Manager
Italy
Lorenzo Naldi
Marketing Engagement Team Leader
Italy
Stefania Solivardi
Marketing Content Creator
Italy
Elena Panzera
Former Content Marketing Specialist
Italy
Fiamma Romano
Demand Generation Team Leader
Italy
Michel Ravasio
Senior Country Manager - US
North America
Yury Montagnani
Senior Sales Manager Europe, Africa & APJC
Italy
Marco Rullo
Senior R&D Manager Product Owner - Unified Communications
Italy
Giuliano Biasci
Senior Software Engineer
Italy
Luca Omiciuolo
Senior Software Engineer
Italy
Michele Marini
Senior Software Engineer
Italy
Samuele Franceschi
People & Culture Manager
Italy
Cristian Delù
Senior Software Engineer
Italy
Marco Da Rios
Senior Software Engineer
Italy
Andrea Sonnino
Senior Tech Solution Specialist
Italy
Greta Babbini
Software UX/UI Designer
Italy
Luca Bonuccelli
Senior Software Engineer
Italy
Massimo Di Puccio
Co-CEO, Chief Marketing & Sales Officer
Italy
Christian Bongiovanni
Co-CEO, Chief Technology Officer
Italy
Stefano Raffaelli
Senior Software Engineer
Italy
Andrea Rivaben
Senior Solution Specialist Manager
Italy
Francesco Ronchieri
Junior Software Engineer
Italy
Luca Isola
Senior Business Development Manager Service Provider
Italy
Marco Cerri
Senior R&D Manager Product Owner - Cloud Services
Italy
Omar Radwan
Channel Sales DACH, CEE & APJC
Italy
Anas Assil
Senior Channel Manager Middle East
Middle East
Riccardo Viviani
Product Owner - UCX Cloud Suite
Italy
Viviana Di Meglio
Channel Manager Europe, Africa & APJC
Italy
Massimiliano Picchi
VP Sales, GM of Imagicle Middle East
Middle East
Matteo Conta
Senior Software Engineer
Italy
Riccardo Rolfo
Channel Manager Italy
Italy
Thomas Popinel
Channel Manager - France
Europe
Andrea Valleriani
Strategic Account Manager
Italy
Huda Bukhari
Channel Sales Executive Saudi Arabia
Middle East