A closer look at the heart of Imagicle

  • Use Case Blog
    Contact Center Optimization: 3 Essential Tips for Managers
    Contact Center Optimization: 3 Essential Tips for Managers
    Contact Center Optimization: three tools to bring it to the next level and facilitate customer satisfaction and loyalty.
  • Use Case Blog
    Why Recording Call and Contact Center Calls Is Essential
    Why Recording Call and Contact Center Calls Is Essential
    Unlock insights and elevate customer service with advanced call recording and analytics from Imagicle.
  • Products Blog
    Leveraging Call Analytics for Business Growth
    Leveraging Call Analytics for Business Growth
    Explore the potential of Imagicle Call Analytics to boost your business efficiency, cost reduction, and regulatory compliance.
  • Products Blog
    Digitizing the Traditional with Imagicle Digital Fax
    Digitizing the Traditional with Imagicle Digital Fax
    Transform your business communication, reduce costs, and contribute to a more sustainable work environment.
  • Products Blog
    Ensuring Compliance and Exceeding Customer Expectations with Call Recording
    Ensuring Compliance and Exceeding Customer Expectations with Call Recording
    Improve customer service, enhance agent training, and maintain compliance across various sectors.
  • Products Blog
    How to empower customer service with Imagicle. 
    How to empower customer service with Imagicle. 
    Learn how to empower agents and overall customer service with AI-powered technology and unified call management.
  • Products Blog
    New Customer Service Analytics for Webex Calling Multi-Tenant.
    New Customer Service Analytics for Webex Calling Multi-Tenant.
    Explore Imagicle's new reports for Webex Calling, optimizing Customer Service with comprehensive call analytics.
  • Event Blog
    Unveiling the Future: Imagicle and Cisco’s Innovations at WebexOne 2023
    Unveiling the Future: Imagicle and Cisco’s Innovations at WebexOne 2023
    Cisco and Imagicle partnered up to bring the best tech innovations to WebexOne 2023. Get a preview.
  • Products Blog
    Accueil téléphonique : 5 conseils pour renforcer la satisfaction du client
    Accueil téléphonique : 5 conseils pour renforcer la satisfaction du client
    Les clients s’attendent à un accueil téléphonique de qualité mené par une voix amicale à l’autre bout du fil. Mais comment l'optimiser?
  • Products Blog
    How Conversational AI brings Business Innovation for Customers and Workers
    How Conversational AI brings Business Innovation for Customers and Workers
    Let's explore how Conversational AI brings business innovation, and effective implementation strategies.
  • DownloadDownload
    Brochure Blog
    Imagicle Digital Fax for Webex Calling Case Studies
    Imagicle Digital Fax for Webex Calling Case Studies
    Understand the practical applications and potential impact of Imagicle on your faxing experience. Download our brochure today.
  • EnregistrezEnregistrez
    Event Blog
    Six reasons to attend the Imagicle for Webex Calling Virtual Roadshow
    Six reasons to attend the Imagicle for Webex Calling Virtual Roadshow
    Registration for the Imagicle for Webex Calling Virtual Roadshow is officially open! Discover why you should attend.
  • Event Blog
    How Imagicle Made Waves at Cisco Impact 2023
    How Imagicle Made Waves at Cisco Impact 2023
    What happened at Booth 23 of Cisco Impact '23? New integrations for Webex Calling, speeches, and more. Find out!
  • Products Blog
    Why you should switch from traditional IVR to Conversational IVR
    Why you should switch from traditional IVR to Conversational IVR
    Discover current worldwide customer service trends and why it's time to switch to conversational IVRs.
  • Products Blog
    Les solutions omnicanal : quels sont-elles et les avantages pour une expérience client intégrée
    Les solutions omnicanal : quels sont-elles et les avantages pour une expérience client intégrée
    Fournir aux clients un service régulier sur toute la ligne et améliorer la fidélité des clients et la réputation de la marque.
  • Products Blog
    Web chat : 5 astuces pour booster votre support client
    Web chat : 5 astuces pour booster votre support client
    5 choses simples à faire pour renforcer votre support client.
  • DownloadDownload
    Brochure Blog
    The apps for Webex Calling you can’t do without.
    The apps for Webex Calling you can’t do without.
    Download the brochure and improve your Webex Calling experience.
  • Products Blog
    Spring Release 2023: a breath of fresh news for your favorite Calling Platforms.
    Spring Release 2023: a breath of fresh news for your favorite Calling Platforms.
    Spring release 2023 brought amazing new integrations to your favorite calling platforms. Discover them all!
    • Gardez un œil sur le monde Imagicle.
    Recevez gratuitement des contenus qui sauront vous satisfaire tout en restant informé.

    What's up?

  • EnregistrezEnregistrez
    Event Blog
    Six reasons to attend the Imagicle for Webex Calling Virtual Roadshow
    Six reasons to attend the Imagicle for Webex Calling Virtual Roadshow
    Registration for the Imagicle for Webex Calling Virtual Roadshow is officially open! Discover why you should attend.
  • DownloadDownload
    Brochure Blog
    Imagicle for Webex Calling: AI-powered Apps to Elevate your Calling Platform.
    Imagicle for Webex Calling: AI-powered Apps to Elevate your Calling Platform.
  • Products Blog
    Call Recording in 2025: the use cases and features you need
    Call Recording in 2025: the use cases and features you need
    What should you look for in a call recording solution in 2025?
  • DownloadDownload
    Security Blog
    Stay Compliant: A Complete Guide to Compliance Recording.
    Stay Compliant: A Complete Guide to Compliance Recording.
    Learn how to navigate regulatory requirements, protect sensitive information, and optimize your recording processes.

    • Featured authors.

    Aldo Antignano
    Aldo Antignano
    Senior Support & IT Manager
    Italy
    Bernardo Federigi
    Bernardo Federigi
    Senior Marketing Manager
    Italy
    Lorenzo Naldi
    Lorenzo Naldi
    Marketing Engagement Team Leader
    Italy
    Stefania Solivardi
    Stefania Solivardi
    Marketing Content Specialist
    Italy
    Elena Panzera
    Elena Panzera
    Former Content Marketing Specialist
    Italy
    Fiamma Romano
    Fiamma Romano
    Growth Marketer
    Italy
    Michel Ravasio
    Michel Ravasio
    Senior Country Manager - US
    North America
    Yury Montagnani
    Yury Montagnani
    Senior Sales Manager Europe, Africa & APJC
    Italy
    Marco Rullo
    Marco Rullo
    Senior R&D Manager Product Owner - Unified Communications
    Italy
    Giuliano Biasci
    Giuliano Biasci
    Senior Software Engineer
    Italy
    Luca Omiciuolo
    Luca Omiciuolo
    Senior Software Engineer
    Italy
    Michele Marini
    Michele Marini
    Senior Software Engineer
    Italy
    Samuele Franceschi
    Samuele Franceschi
    People & Culture Manager
    Italy
    Cristian Delù
    Cristian Delù
    Senior Software Engineer
    Italy
    Marco Da Rios
    Marco Da Rios
    Senior Software Engineer
    Italy
    Andrea Sonnino
    Andrea Sonnino
    Senior Tech Solution Specialist
    Italy
    Greta Babbini
    Greta Babbini
    Software UX/UI Designer
    Italy
    Luca Bonuccelli
    Luca Bonuccelli
    Senior Software Engineer
    Italy
    Massimo Di Puccio
    Massimo Di Puccio
    Co-CEO, Chief Marketing & Sales Officer
    Italy
    Christian Bongiovanni
    Christian Bongiovanni
    Co-CEO, Chief Technology Officer
    Italy
    Stefano Raffaelli
    Stefano Raffaelli
    Senior Software Engineer
    Italy
    Andrea Rivaben
    Andrea Rivaben
    Senior Solution Specialist Manager
    Italy
    Francesco Ronchieri
    Francesco Ronchieri
    Software Engineer
    Italy
    Luca Isola
    Luca Isola
    BDM Microsoft EU & SP EMEA
    Italy
    Marco Cerri
    Marco Cerri
    Senior R&D Manager Product Owner - Cloud Services
    Italy
    Omar Radwan
    Omar Radwan
    Channel Sales DACH, CEE & APJC
    Italy
    Anas Assil
    Anas Assil
    Senior Channel Manager Middle East
    Middle East
    Riccardo Viviani
    Riccardo Viviani
    Product Owner - UCX Cloud Suite
    Italy
    Viviana Di Meglio
    Viviana Di Meglio
    Channel Manager Europe, Africa & APJC
    Italy
    Massimiliano Picchi
    Massimiliano Picchi
    VP Sales, GM of Imagicle Middle East
    Middle East
    Matteo Conta
    Matteo Conta
    Senior Software Engineer
    Italy
    Riccardo Rolfo
    Riccardo Rolfo
    Channel Manager Italy
    Italy
    Thomas Popinel
    Thomas Popinel
    Channel Manager - France & Benelux
    Europe
    Andrea Valleriani
    Andrea Valleriani
    Strategic Account Manager
    Italy
    Huda Bukhari
    Huda Bukhari
    Channel Sales Executive Saudi Arabia
    Middle East