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Imagicle Cloud to be Available in Saudi Arabia with the new Webex Data Center
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Are my communications safe in the Cloud? Imagicle Cloud Security Brochure
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UCX Platform
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Welcome
Welcome Overview
Omnichannel Agent Console
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Advanced Queueing
Auto Attendant
Contact Manager
Manager Assistant
Automate
Automate Overview
Virtual Receptionist
Voice & Digital Virtual Agents
Ensure
Ensure Overview
Call Recording
Screen Recording
Emergency Notifications
Digital Fax
Analyze
Analyze Overview
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Autres
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Add compliance to your convenience built-in Webex Calling Multi-Tenant recording with Imagicle.
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Press Release
Imagicle Cloud to be Available in Saudi Arabia with the new Webex Data Center
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Release
Products
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Cisco and Imagicle elevating their partnership with Webex Calling
Cisco and Imagicle have partnered for over a decade. This launch elevates our partnership to new heights.
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Accueil téléphonique : 5 conseils pour renforcer la satisfaction du client
Les clients s’attendent à un accueil téléphonique de qualité mené par une voix amicale à l’autre bout du fil. Mais comment l'optimiser?
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Web chat : 5 astuces pour booster votre support client
5 choses simples à faire pour renforcer votre support client.
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Spring Release 2023: a breath of fresh news for your favorite Calling Platforms.
Spring release 2023 brought amazing new integrations to your favorite calling platforms. Discover them all!
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Winter Release 2023. From UC to UCX, next-level experience.
The news of Winter Release 2023 will revolutionize your eXperience all-around. Discover them all!
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Imagicle Screen Recording. Your ally to improve customer eXperience.
Discover how to leverage Screen Recording to improve customer experience.
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Voice Analytics: tags and groups for better performance auditing.
Voice Analytics has new tools to improve the organization of transcriptions: tags and groups.
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Imagicle webinars. All the knowledge you need at your fingertips.
Discover how we use webinars to keep customers and partners informed, updated, and engaged.
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Voice Analytics. Enriched with brand-new widgets and alarms.
Our Voice Analytics is enriched with new, fantastic features for supervisors. Discover them all!
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Call Analytics for Microsoft Teams. An even more powerful integration.
Imagicle Call Analytics can now monitor external calls in both Direct Routing and Operator Connect modes. Discover more.
Release
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Imagicle Spring Release 2022. Empowered integrations in the Cloud.
It’s Spring Time and it’s also Cloud time: new integrations for Webex Calling, a dashboard for Voice Analytics, and... find out!
Release
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Voice Analytics. Understanding agent performance.
Discover the new Voice Analytics dashboard to enhance awareness and strategic use of data for supervisors.
Release
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Webex Single Sign-On for Imagicle apps. Simplified access, increased security.
With Spring '22, all Imagicle apps will be accessible through Webex's Single Sign-On. Find out how this make your life easier.
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Imagicle UCX Cloud Suite lands on Cisco GPL S+. An even easier purchase for customers.
As of Feb 3, Imagicle UCX Cloud Suite will be officially available on Cisco GPL S+. Find out how this makes your life easier.
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Winter Release 2022. Secure, integrated, Cloudy new features.
Winter Release 2022 is available!. As always, the innovations are many and merry: navigate through them here!
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Pick up to 10 time zones for your Call Analytics reports.
Clearer data analysis of call traffic, especially for organizations with (home) offices all over the world.
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Advanced Queueing. Increased performance and unlimited scalability.
How did we reach unlimited scalability for our Advanced Queueing solution? Click here to find out.
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Call Analytics: 2 new reports to make devices’ adoption effective.
Two brand new reports that will give you accurate insights about the usage of devices across your company, to optimize costs and resources.
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