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Why you should attend the Imagicle for Webex Calling Virtual Roadshow 2025

Why you should attend the Imagicle for Webex Calling Virtual Roadshow 2025

Our most affectionate crowd must remember the 2023 edition, when Imagicle introduced what at the time were brand new integrations for the first time: Call Recording, Attendant Console, Digital Fax, and Call Analytics for Webex Calling took the center stage with cutting-edge native integrations enhancing both Webex Multi-Tenant and Dedicated Instance. What changes with the […]

5 reasons why Imagicle for Microsoft Teams Virtual Roadshow is worth watching.

5 reasons why Imagicle for Microsoft Teams Virtual Roadshow is worth watching.

Imagicle for Microsoft Teams Virtual Roadshow is the must-see event to supercharge Microsoft Teams with the Imagicle apps. Watch it again to catch up on the news.

Summer Release 2024: a wave of experience innovation.

Summer Release 2024: a wave of experience innovation.

AI Virtual Receptionist. A new way of greeting customers with AI. Imagine having a receptionist available 24/7/365, always ready to greet callers with the perfect tone, who knows exactly where to direct them. That’s what the new Imagicle AI Virtual Receptionist brings to your reception crew. This AI-powered digital twin of your human receptionists is […]

Cisco and Imagicle elevating their partnership with Webex Calling

Cisco and Imagicle elevating their partnership with Webex Calling

Cisco and Imagicle have partnered for over a decade. This launch elevates our partnership to new heights.

Accueil téléphonique : 5 conseils pour renforcer la satisfaction du client

Accueil téléphonique : 5 conseils pour renforcer la satisfaction du client

Les clients s’attendent à un accueil téléphonique de qualité mené par une voix amicale à l’autre bout du fil. Mais comment l'optimiser?

Web chat : 5 astuces pour booster votre support client

Web chat : 5 astuces pour booster votre support client

5 choses simples à faire pour renforcer votre support client.

Spring Release 2023: a breath of fresh news for your favorite Calling Platforms.

Spring Release 2023: a breath of fresh news for your favorite Calling Platforms.

Spring release 2023 brought amazing new integrations to your favorite calling platforms. Discover them all!

Winter Release 2023. From UC to UCX, next-level experience.

Winter Release 2023. From UC to UCX, next-level experience.

The news of Winter Release 2023 will revolutionize your eXperience all-around. Discover them all!

Imagicle Screen Recording. Your ally to improve customer eXperience.

Imagicle Screen Recording. Your ally to improve customer eXperience.

Discover how to leverage Screen Recording to improve customer experience.

Voice Analytics: tags and groups for better performance auditing.

Voice Analytics: tags and groups for better performance auditing.

Voice Analytics has new tools to improve the organization of transcriptions: tags and groups.

Imagicle webinars. All the knowledge you need at your fingertips.

Imagicle webinars. All the knowledge you need at your fingertips.

Discover how we use webinars to keep customers and partners informed, updated, and engaged.

Voice Analytics. Enriched with brand-new widgets and alarms.

Voice Analytics. Enriched with brand-new widgets and alarms.

Our Voice Analytics is enriched with new, fantastic features for supervisors. Discover them all!

Call Analytics for Microsoft Teams. An even more powerful integration.

Call Analytics for Microsoft Teams. An even more powerful integration.

Imagicle Call Analytics can now monitor external calls in both Direct Routing and Operator Connect modes. Discover more.

Imagicle Spring Release 2022. Empowered integrations in the Cloud.

Imagicle Spring Release 2022. Empowered integrations in the Cloud.

It’s Spring Time and it’s also Cloud time: new integrations for Webex Calling, a dashboard for Voice Analytics, and... find out!

Voice Analytics. Understanding agent performance.

Voice Analytics. Understanding agent performance.

Discover the new Voice Analytics dashboard to enhance awareness and strategic use of data for supervisors.

Webex Single Sign-On for Imagicle apps. Simplified access, increased security.

Webex Single Sign-On for Imagicle apps. Simplified access, increased security.

With Spring '22, all Imagicle apps will be accessible through Webex's Single Sign-On. Find out how this make your life easier.

Imagicle UCX Cloud Suite lands on Cisco GPL S+. An even easier purchase for customers.

Imagicle UCX Cloud Suite lands on Cisco GPL S+. An even easier purchase for customers.

As of Feb 3, Imagicle UCX Cloud Suite will be officially available on Cisco GPL S+. Find out how this makes your life easier.

Winter Release 2022. Secure, integrated, Cloudy new features.

Winter Release 2022. Secure, integrated, Cloudy new features.

Winter Release 2022 is available!. As always, the innovations are many and merry: navigate through them here!