The most secure and comprehensive call recording for compliance, training & productivity on your Microsoft Teams.
Record easily, securely, intuitively.
Choose your recording mode.
Always On, On Demand - it all depends on your business needs. Set it once, company-wide or differentiated by user, and forget about it.
Browse and control from the MS Teams client.
Start/Stop, Pause/resume an ongoing recording, browse, listen, delete, download your recordings directly from the client you use all day, everyday: Microsoft Teams. Or leverage the web client if needed.
Compliance recording and quality assurance.
Capture conversations securely to protect data and meet security regulations such as GDPR, MiFID II, PCI-DSS, and HIPAA. Recording filters in the flow, to avoid recording specific calls & meetings providing even stronger compliance.
For reporting, coaching, and training.
Get detailed reports about call recording usage across your organization, schedulable via email. Leverage recorded calls as an effective way to train and coach agents and elevate customer experience.
Flexible deployment.
Possibility of implementation directly on Customer Azure (self-hosted) for specific requirements
Better with Voice Analytics.
Discover Voice Analytics for a more complete analysis and a full usage of your Call Recording efforts.
Choose your recording mode.
Always On, On Demand - it all depends on your business needs. Set it once, company-wide or differentiated by user, and forget about it.
Browse and control from the MS Teams client.
Start/Stop, Pause/resume an ongoing recording, browse, listen, delete, download your recordings directly from the client you use all day, everyday: Microsoft Teams. Or leverage the web client if needed.
Compliance recording and quality assurance.
Capture conversations securely to protect data and meet security regulations such as GDPR, MiFID II, PCI-DSS, and HIPAA. Recording filters in the flow, to avoid recording specific calls & meetings providing even stronger compliance.
For reporting, coaching, and training.
Get detailed reports about call recording usage across your organization, schedulable via email. Leverage recorded calls as an effective way to train and coach agents and elevate customer experience.
Flexible deployment.
Possibility of implementation directly on Customer Azure (self-hosted) for specific requirements
Better with Voice Analytics.
Discover Voice Analytics for a more complete analysis and a full usage of your Call Recording efforts.
Resources.
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EN RegarderWEBINAR - How to Lab40’Achieving Compliance & Quality with Call & Screen Recording and Voice Analytics (ENG).Join the webinar to explore the full potential of Imagicle Call Recording + Screen Recording and Voice Analytics.
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DownloadBrochure BlogImagicle applications for Microsoft Teams.Microsoft Teams: from calling platform to a 360-degree tool to handle your communications in the new digital era.
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Products BlogCall Analytics for Microsoft Teams. An even more powerful integration.Imagicle Call Analytics can now monitor external calls in both Direct Routing and Operator Connect modes. Discover more.
It's your turn! Give it a try!
From the ImagicleBeat blog.
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Products BlogEnsuring Compliance and Exceeding Customer Expectations with Call RecordingImprove customer service, enhance agent training, and maintain compliance across various sectors.
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Products BlogImagicle Call Recording for Webex Calling Multi-Tenant. Ready to capture all your conversations?Discover the newest Imagicle integration for Webex Calling: Call Recording is available on your Control Hub!
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Products BlogVoice Analytics: AI and use cases to elevate customer satisfaction.Introducing Voice Analytics, a cloud-native AI service unlocking the real power of the content of phone conversations.
Dedicated webinars.
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EN RegarderWEBINAR - How to Lab40’Achieving Compliance & Quality with Call & Screen Recording and Voice Analytics (ENG).Join the webinar to explore the full potential of Imagicle Call Recording + Screen Recording and Voice Analytics.
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EN RegarderWEBINAR - Release45’Call Recording: global availability for Webex Calling MT – Summer Release ENGImagicle Call Recording is now globally available for your Webex Calling Multi-Tenant.
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IT RegarderWEBINAR - Release45’Call Recording: disponibilità globale per Webex Calling Multi-Tenant – Summer Release ITAScopri come Imagicle Call Recording sia ora disponibile in tutto il mondo per Webex Calling Multi-Tenant.
Find out more!
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RegarderEvent NewsImagicle for Webex Calling – Virtual RoadshowThe ultimate event to empower your communications. 100% online and free.
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Event NewsImagicle is sponsoring LEAP 2024!Discover all the integrations Imagicle offers for Cisco customers at LEAP 2024!
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Press Release NewsImagicle Cloud to be Available in Saudi Arabia with the new Webex Data CenterImagicle Cloud Services will reach KSA by the end of 2024. Learn more.