Blog - Imagicle

The Covid-19 paradigm shift. In March 2020, we all learned – the hard way, might I say – that we don’t need to be in the office to get things done. The COVID-19 pandemic has necessitated the adoption of remote work on a wide scale, causing virtually the entire employee base of many companies to embrace an […]

Brochure Blog

Imagicle UC solutions for the Banking & Finance industry.

Imagicle UC solutions for the Banking & Finance industry.

Discover how Imagicle steps up by offering tailored solutions that can make finance organizations' life easier.

Products Blog

Pick up to 10 time zones for your Call Analytics reports.

Pick up to 10 time zones for your Call Analytics reports.

Clearer data analysis of call traffic, especially for organizations with (home) offices all over the world.

Products Blog

Advanced Queueing. Increased performance and unlimited scalability.

Advanced Queueing. Increased performance and unlimited scalability.

How did we reach unlimited scalability for our Advanced Queueing solution? Click here to find out.

Products Blog

Call Analytics: 2 new reports to make devices’ adoption effective.

Call Analytics: 2 new reports to make devices’ adoption effective.

Two brand new reports that will give you accurate insights about the usage of devices across your company, to optimize costs and resources.

People Blog

Imagicle solutions for the Government industry.

Imagicle solutions for the Government industry.

Cost-effectiveness, correct cost allocation, transparent reports... All this becomes a piece of cake for every government, with Imagicle. Find out how!

Release Blog

OAuth 2.0 support: Microsoft 365 native integration.

OAuth 2.0 support: Microsoft 365 native integration.

Discover OAuth 2.0, its benefits in terms of security and simplicity, and its use cases within the Imagicle UCX Suite.

Test

Imagicle solutions for the Healthcare industry.

Imagicle solutions for the Healthcare industry.

The healthcare sector has been put to the test several times, and it's time for it to sit back and relax. Imagicle is here to help!

Brochure Blog

Finance: how Imagicle apps turned 3 customers into happy customers.

Finance: how Imagicle apps turned 3 customers into happy customers.

The finance world faces a great deal of responsibility. Imagicle is here to help with smoothing operations. Find out how!

Products Blog

Imagicle + Cisco UCM Cloud. Take your UCs to the cloud.

Imagicle + Cisco UCM Cloud. Take your UCs to the cloud.

More than 2 years ago, I wrote a blog post comparing UCaaS and On-Premise UC. At that time, I couldn’t find a winner for this challenge. The final decision depended on the particular needs of each specific organization. Today, On-Prem deployment is still there, and (maybe?) it will be for a long time. Yet, the journey towards the Cloud has […]

Tech Specs Blog

Imagicle contribution to Open Source: WireMock.GUI.

Imagicle contribution to Open Source: WireMock.GUI.

The Open Source world now has an Imagicle touch: discover WireMock.GUI, our internal tool written in TDD and developed by our R&D team that mocks the behavior of a web server.

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Event News

Sign up for the Imagicle for Microsoft Teams Virtual Roadshow

Ver

Products Products

Want to see Virtual Receptionist in action?

Want to see Virtual Receptionist in action?

Enjoy an interactive demo.

Download

Brochure Blog

From human to virtual receptionist. A short overview.

From human to virtual receptionist. A short overview.

Meet our new AI colleague through a short vademecum.

Products Blog

Why Virtual Agents help you boost your customer service effectively.

Why Virtual Agents help you boost your customer service effectively.

Imagine a business where customer service teams can get rid of the most repetitive tasks because a bot is already taking care of them.

Featured authors.

Aldo Antignano

Senior Support & IT Manager

Italy

Bernardo Federigi

Senior Marketing Manager

Italy

Lorenzo Naldi

Marketing Engagement Team Leader

Italy

Stefania Solivardi

Marketing Content Creator

Italy

Elena Panzera

Former Content Marketing Specialist

Italy

Fiamma Romano

Demand Generation Team Leader

Italy

Michel Ravasio

Senior Country Manager - US

North America

Yury Montagnani

Senior Sales Manager Europe, Africa & APJC

Italy

Marco Rullo

Senior R&D Manager Product Owner - Unified Communications

Italy

Giuliano Biasci

Senior Software Engineer

Italy

Luca Omiciuolo

Senior Software Engineer

Italy

Michele Marini

Senior Software Engineer

Italy

Samuele Franceschi

People & Culture Manager

Italy

Cristian Delù

Senior Software Engineer

Italy

Marco Da Rios

Senior Software Engineer

Italy

Andrea Sonnino

Senior Tech Solution Specialist

Italy

Greta Babbini

Software UX/UI Designer

Italy

Luca Bonuccelli

Senior Software Engineer

Italy

Massimo Di Puccio

Co-CEO, Chief Marketing & Sales Officer

Italy

Christian Bongiovanni

Co-CEO, Chief Technology Officer

Italy

Stefano Raffaelli

Senior Software Engineer

Italy

Andrea Rivaben

Senior Solution Specialist Manager

Italy

Francesco Ronchieri

Junior Software Engineer

Italy

Luca Isola

Senior Business Development Manager Service Provider

Italy

Marco Cerri

Senior R&D Manager Product Owner - Cloud Services

Italy

Omar Radwan

Channel Sales DACH, CEE & APJC

Italy

Anas Assil

Senior Channel Manager Middle East

Middle East

Riccardo Viviani

Product Owner - UCX Cloud Suite

Italy

Viviana Di Meglio

Channel Manager Europe, Africa & APJC

Italy

Massimiliano Picchi

VP Sales, GM of Imagicle Middle East

Middle East

Matteo Conta

Senior Software Engineer

Italy

Riccardo Rolfo

Channel Manager Italy

Italy

Thomas Popinel

Channel Manager - France

Europe

Andrea Valleriani

Strategic Account Manager

Italy

Huda Bukhari

Channel Sales Executive Saudi Arabia

Middle East

A closer look at the heart of Imagicle

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Featured authors.