Blog - Imagicle

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Brochure Blog

Are my communications safe in the Cloud? Imagicle Cloud Security Brochure

Are my communications safe in the Cloud? Imagicle Cloud Security Brochure

Are your communications safe in the Cloud? If you choose Imagicle, the answer is yes. Discover why.

Release Blog

Imagicle Spring Release 2022. Empowered integrations in the Cloud.

Imagicle Spring Release 2022. Empowered integrations in the Cloud.

It’s Spring Time and it’s also Cloud time: new integrations for Webex Calling, a dashboard for Voice Analytics, and... find out!

Release Blog

Voice Analytics. Understanding agent performance.

Voice Analytics. Understanding agent performance.

Discover the new Voice Analytics dashboard to enhance awareness and strategic use of data for supervisors.

Release Blog

Webex Single Sign-On for Imagicle apps. Simplified access, increased security.

Webex Single Sign-On for Imagicle apps. Simplified access, increased security.

With Spring '22, all Imagicle apps will be accessible through Webex's Single Sign-On. Find out how this make your life easier.

Event Blog

Imagicle Virtual Event: takeaways and recaps from a journey to the Clouds.

Imagicle Virtual Event: takeaways and recaps from a journey to the Clouds.

What was the first Imagicle Virtual Event all about? How can Imagicle help your business? You're in the right place.

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Brochure Blog

Turn your hybrid work into a happy place with Imagicle UCX Cloud Suite.

Turn your hybrid work into a happy place with Imagicle UCX Cloud Suite.

Discover our Cloud proposition and why it’s a keypoint in building the ideal hybrid work environment for your business.

Products Blog

Imagicle UCX Cloud Suite lands on Cisco GPL S+. An even easier purchase for customers.

Imagicle UCX Cloud Suite lands on Cisco GPL S+. An even easier purchase for customers.

As of Feb 3, Imagicle UCX Cloud Suite will be officially available on Cisco GPL S+. Find out how this makes your life easier.

Release Blog

Winter Release 2022. Secure, integrated, Cloudy new features.

Winter Release 2022. Secure, integrated, Cloudy new features.

Winter Release 2022 is available!. As always, the innovations are many and merry: navigate through them here!

Products Blog

Imagicle Attendant Console for Webex Calling: the operator console that was missing.

Imagicle Attendant Console for Webex Calling: the operator console that was missing.

Discover a new native integration. Attendant Console is fully compatible with all Cisco platforms!

People Blog

The Importance of ESG Strategy and how we made it real with our Digital Fax.

The Importance of ESG Strategy and how we made it real with our Digital Fax.

Environmental, social, and governance issues and practices are every day more relevant. Discover how Imagicle addresses them.

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Brochure Blog

Imagicle toolbox to build an outstanding customer service. 🚀

Imagicle toolbox to build an outstanding customer service. 🚀

Behind the high performance of your CS, there are the right tools. Imagicle gets them all in a single UCX Suite. Discover them!Behind the high performance of your CS, there are the right tools. Imagicle gets them all in a single UCX Suite. Discover them!

Products Blog

Voice Analytics: designed for your privacy and security.

Voice Analytics: designed for your privacy and security.

Voice Analytics handles a variety of sensitive, personal data. Learn why you can trust it to do so, any time, anywhere.

Event Blog

Imagicle @ Gitex 2021: takeaways from being in a crowd after a while.

Imagicle @ Gitex 2021: takeaways from being in a crowd after a while.

Are in-person events still a thing? As we go back to normal after this intense week, it's time for keynotes & takeaways.

Products Blog

Voice Analytics: AI and use cases to elevate customer satisfaction.

Voice Analytics: AI and use cases to elevate customer satisfaction.

Introducing Voice Analytics, a cloud-native AI service unlocking the real power of the content of phone conversations.

People Blog

Secret ingredients behind happy applications.

Secret ingredients behind happy applications.

Follow our HR Assistant Samuele to understand Imagicle's core values, the ones that define us as a company and as People.

Products Blog

International Day for Universal Access to Information: Imagicle’s commitment.

International Day for Universal Access to Information: Imagicle’s commitment.

Find out how Imagicle can offer you access to information in total flexibility, mobility, and optimization of resources.

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Event News

Sign up for the Imagicle for Microsoft Teams Virtual Roadshow

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Products Products

Want to see Virtual Receptionist in action?

Want to see Virtual Receptionist in action?

Enjoy an interactive demo.

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Brochure Blog

From human to virtual receptionist. A short overview.

From human to virtual receptionist. A short overview.

Meet our new AI colleague through a short vademecum.

Products Blog

Why Virtual Agents help you boost your customer service effectively.

Why Virtual Agents help you boost your customer service effectively.

Imagine a business where customer service teams can get rid of the most repetitive tasks because a bot is already taking care of them.

Featured authors.

Aldo Antignano

Senior Support & IT Manager

Italy

Bernardo Federigi

Senior Marketing Manager

Italy

Lorenzo Naldi

Marketing Engagement Team Leader

Italy

Stefania Solivardi

Marketing Content Creator

Italy

Elena Panzera

Former Content Marketing Specialist

Italy

Fiamma Romano

Demand Generation Team Leader

Italy

Michel Ravasio

Senior Country Manager - US

North America

Yury Montagnani

Senior Sales Manager Europe, Africa & APJC

Italy

Marco Rullo

Senior R&D Manager Product Owner - Unified Communications

Italy

Giuliano Biasci

Senior Software Engineer

Italy

Luca Omiciuolo

Senior Software Engineer

Italy

Michele Marini

Senior Software Engineer

Italy

Samuele Franceschi

People & Culture Manager

Italy

Cristian Delù

Senior Software Engineer

Italy

Marco Da Rios

Senior Software Engineer

Italy

Andrea Sonnino

Senior Tech Solution Specialist

Italy

Greta Babbini

Software UX/UI Designer

Italy

Luca Bonuccelli

Senior Software Engineer

Italy

Massimo Di Puccio

Co-CEO, Chief Marketing & Sales Officer

Italy

Christian Bongiovanni

Co-CEO, Chief Technology Officer

Italy

Stefano Raffaelli

Senior Software Engineer

Italy

Andrea Rivaben

Senior Solution Specialist Manager

Italy

Francesco Ronchieri

Junior Software Engineer

Italy

Luca Isola

Senior Business Development Manager Service Provider

Italy

Marco Cerri

Senior R&D Manager Product Owner - Cloud Services

Italy

Omar Radwan

Channel Sales DACH, CEE & APJC

Italy

Anas Assil

Senior Channel Manager Middle East

Middle East

Riccardo Viviani

Product Owner - UCX Cloud Suite

Italy

Viviana Di Meglio

Channel Manager Europe, Africa & APJC

Italy

Massimiliano Picchi

VP Sales, GM of Imagicle Middle East

Middle East

Matteo Conta

Senior Software Engineer

Italy

Riccardo Rolfo

Channel Manager Italy

Italy

Thomas Popinel

Channel Manager - France

Europe

Andrea Valleriani

Strategic Account Manager

Italy

Huda Bukhari

Channel Sales Executive Saudi Arabia

Middle East

A closer look at the heart of Imagicle

What's up?

Featured authors.