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UCX Platform
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Welcome
Welcome Overview
Omnichannel Agent Console
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Auto Attendant
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Automate
Automate Overview
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Ensure
Ensure Overview
Call Recording
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Emergency Notifications
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Imagicle and Kurmi Software: teaming up to boost your UC.
Imagicle and Kurmi Software: teaming up to boost your UC.
Configuration automation for the Imagicle UC apps via Kurmi Service Provider Suite for Cisco HCS.
People
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All about a remote worker.
All about a remote worker.
What are the biggest benefits of a remote workforce? What are the main reasons to integrate remote work into your company? Find out what it's like to be a remote worker, what are the pros and cons of working from home and how to build a healthy remote company culture.
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4 key points to design a striking sales system from scratch.
4 key points to design a striking sales system from scratch.
Discover how to build and strengthen customers relationships with 4 actionable advice.
Products
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What role will AI play in the future of business?
What role will AI play in the future of business?
Find out how the automation of tools will affect collaboration and daily communications.
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Broadsoft Connections 2018: climbing the Clouds.
Broadsoft Connections 2018: climbing the Clouds.
Did you miss Broadsoft Connections 2018? Check out the highlights.
People
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Women in tech: what about Imagicle.
Women in tech: what about Imagicle.
Find out what the best researches say about growing female presence in the technology world.
People
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Imagicle lands in France: a step closer to our customers.
Imagicle lands in France: a step closer to our customers.
Understanding the specific needs of each market and a dynamic sales system enabled Imagicle to build a sales channel in France.
People
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Workin’ @ Imagicle
Workin’ @ Imagicle
Samuele tells his first impressions. The office, the atmosphere, the roles, the foosball table. But above all, the heart of Imagicle philosophy: people.
Products
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Tech inside: Agile software development (Part 2).
Tech inside: Agile software development (Part 2).
Imagicle R&D Manager, Marco Cerri, talks about a crucial figure in the interaction between the development plan and the final customer, the Product Owner.
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Tech inside: Agile software development (Part 1).
Tech inside: Agile software development (Part 1).
Do you want to know what lies at the core of Imagicle? Read the article to find it out!
Security
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HIPAA-compliant call recording? Imagicle got you.
HIPAA-compliant call recording? Imagicle got you.
Discover how our Call Recording can ensure compliance with HIPAA, a key factor in the US healthcare industry.
Products
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UCaaS vs. on-premise UC. Everybody wins with Imagicle.
UCaaS vs. on-premise UC. Everybody wins with Imagicle.
Does your business need an On-Premises or a Cloud architecture? Whatever it is, Imagicle is always ready to complete and empower it with must-have apps.
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HIPAA compliance and Fax management. Why care.
HIPAA compliance and Fax management. Why care.
HIPAA regulations protect US citizens' personal data. Discover how Digital Fax can ensure compliance.
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Customer Service: ensure quality standards and identify best practices.
Customer Service: ensure quality standards and identify best practices.
Discover the features that allow supervisors to monitor operator-customer conversations for a quality boost.
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Customer Service: ensure quality standards and identify best practices.
Customer Service: ensure quality standards and identify best practices.
Discover the 15 features Imagicle offers for a quality boost.
Products
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Imagicle and Kurmi: all about getting your needs met.
Imagicle and Kurmi: all about getting your needs met.
Imagicle and Kurmi joined their forces to provide you with the best hospitality UC system out there. Read the details.
Event
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Cisco Live Orlando: we don’t want to miss a thing.
Cisco Live Orlando: we don’t want to miss a thing.
It’s pretty simple: in a world of technologies changing at the speed of light, some appointments are unmissable, and this is the case of the Cisco live Orlando.
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Imagicle. Cisco Partner Experience Get-Away
Imagicle. Cisco Partner Experience Get-Away
We sized the opportunity of this annual event dedicated to Cisco's top Italian partners to exchange experiences with peers from various industries.
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Want to see Virtual Receptionist in action?
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From human to virtual receptionist. A short overview.
From human to virtual receptionist. A short overview.
Meet our new AI colleague through a short vademecum.
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Why Virtual Agents help you boost your customer service effectively.
Why Virtual Agents help you boost your customer service effectively.
Imagine a business where customer service teams can get rid of the most repetitive tasks because a bot is already taking care of them.
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Sign up for the Imagicle for Microsoft Teams Virtual Roadshow
Sign up for the Imagicle for Microsoft Teams Virtual Roadshow
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Want to see Virtual Receptionist in action?
Want to see Virtual Receptionist in action?
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From human to virtual receptionist. A short overview.
From human to virtual receptionist. A short overview.
Meet our new AI colleague through a short vademecum.
Products
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Why Virtual Agents help you boost your customer service effectively.
Why Virtual Agents help you boost your customer service effectively.
Imagine a business where customer service teams can get rid of the most repetitive tasks because a bot is already taking care of them.
Featured authors.
Aldo Antignano
Senior Support & IT Manager
Italy
Bernardo Federigi
Senior Marketing Manager
Italy
Lorenzo Naldi
Marketing Engagement Team Leader
Italy
Stefania Solivardi
Marketing Content Creator
Italy
Elena Panzera
Former Content Marketing Specialist
Italy
Fiamma Romano
Demand Generation Team Leader
Italy
Michel Ravasio
Senior Country Manager - US
North America
Yury Montagnani
Senior Sales Manager Europe, Africa & APJC
Italy
Marco Rullo
Senior R&D Manager Product Owner - Unified Communications
Italy
Giuliano Biasci
Senior Software Engineer
Italy
Luca Omiciuolo
Senior Software Engineer
Italy
Michele Marini
Senior Software Engineer
Italy
Samuele Franceschi
People & Culture Manager
Italy
Cristian Delù
Senior Software Engineer
Italy
Marco Da Rios
Senior Software Engineer
Italy
Andrea Sonnino
Senior Tech Solution Specialist
Italy
Greta Babbini
Software UX/UI Designer
Italy
Luca Bonuccelli
Senior Software Engineer
Italy
Massimo Di Puccio
Co-CEO, Chief Marketing & Sales Officer
Italy
Christian Bongiovanni
Co-CEO, Chief Technology Officer
Italy
Stefano Raffaelli
Senior Software Engineer
Italy
Andrea Rivaben
Senior Solution Specialist Manager
Italy
Francesco Ronchieri
Junior Software Engineer
Italy
Luca Isola
Senior Business Development Manager Service Provider
Italy
Marco Cerri
Senior R&D Manager Product Owner - Cloud Services
Italy
Omar Radwan
Channel Sales DACH, CEE & APJC
Italy
Anas Assil
Senior Channel Manager Middle East
Middle East
Riccardo Viviani
Product Owner - UCX Cloud Suite
Italy
Viviana Di Meglio
Channel Manager Europe, Africa & APJC
Italy
Massimiliano Picchi
VP Sales, GM of Imagicle Middle East
Middle East
Matteo Conta
Senior Software Engineer
Italy
Riccardo Rolfo
Channel Manager Italy
Italy
Thomas Popinel
Channel Manager - France
Europe
Andrea Valleriani
Strategic Account Manager
Italy
Huda Bukhari
Channel Sales Executive Saudi Arabia
Middle East