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Imagicle for Webex Calling Virtual Roadshow
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Engage
Virtual
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Call
Recording
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Voice
Analytics
Digital
Fax
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Webex Calling empowers 16M users with enterprise calling features daily. With a full set of natively integrated solutions, Imagicle enhances their features and user experience. Spend 1,5 hours with Imagicle to discover how we elevate your Webex Calling experience.
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Agenda.1,5 hours total
Introduction on Webex Calling
Webex Calling - A leading Cloud Calling provider
Get insights into the power of Webex Calling and discover why 15M people are leveraging its top-of-the-range features to communicate & collaborate in a flexible, secure, and hybrid way.
Imagicle UCX Cloud Platform + Webex
Imagicle UCX Platform - The perfect match for Webex Calling
Imagicle complements Webex Calling with a platform of AI-infused apps improving productivity and streamlining migrations to the Cloud through a unified user experience. Discover how it can take your communications to the next level.
Attendant Console
Call Analytics
Call Recording
Digital Fax
Virtual Receptionist
UCX Engage
Solution Highlight - Omnichannel Experience for Webex CX Essentials
Build an Omnichannel Experience for Webex Customer Experience Essentials
Bring your Webex Customer Experience Essentials to the next level with Imagicle’s integrated solutions, bringing automation and omnichannel functionalities to your platform. You’ll see how to automate conversations with AI Virtual Agents, discover an agent workspace embeddable in your Webex App, how to add compliance and analysis, and more.
UCX Engage
Solution Highlight - Attendant Console
The perfect Attendant Console for Webex Calling
Discover Imagicle Attendant Console, the only solution - apart from the Webex Attendant Console (OEM by Imagicle) - to cover hybrid scenarios, advanced needs, and Cloud migration. It provides seamless customer service solution working with the Webex App, with Advanced Queueing and Auto Attendant for a complete experience.
Attendant Console
Solution Highlight - Virtual Receptionist
Meet&Greet with the new Imagicle Virtual Receptionist.
Come meet Virtual Receptionist, your next AI colleague ready to transfer calls and answers FAQs through natural voice interactions. Customizable to your needs, it eliminates waiting times, creates a cohesive brand voice, it speaks your customers’ language, and optimizes resources to reduce costs.
Virtual Receptionist
Solution Highlight - Call Recording
Imagicle Compliance Recording: add compliance and analysis to convenience
Webex Calling has recently introduced a built-in convenience recording, and Imagicle Compliance Recording integrates it with compliance features. Do you still need it? Why is it compliant? Answer these questions while you also get an overview of Voice Analytics, the tool to transcribe and analyze recorded calls with AI.
Call Recording
Screen Recording
Voice Analytics
Other integrations - Digital Fax + Call Analytics
Complete the picture with Digital Fax & Call Analytics
Explore Imagicle Digital Fax, the only approved virtual fax server available for Webex Calling allowing to fax directly from the Webex App regardless of your PSTN. Get insights on Call Analytics, the all-in-one tool to track telephone costs, traffic, and adoption with 50+ easy to read reports.
Digital Fax