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Telisca is now part of Imagicle.
Welcome to the family!
As of November 9, 2022, Imagicle has completed the acquisition of Telisca and welcomed its team to Imagicle.
Welcome! What are you looking for?
Support portal
Do you need support? Open a ticket on the Support Portal: the support team will be happy to help you!
Support portal
Do you need support? Open a ticket on the Support Portal: the support team will be happy to help you!
Here’s what else you need to know.
What changes for me?
People-wise, nothing. The former Telisca team is still there for you, now backed up by a larger team eager to help you with anything you need. Product-wise, all relevant information is listed in our End of Life policy section.
What changes for Telisca?
Essentially, three things:
- The entire Telisca team is now an integral part of the Imagicle team.
- new name is Imagicle SaS.
- Imagicle SaS has opened an office in Paris, inside the Tour Maine Montparnasse.
How do I access support services?
All you have to do is open a ticket on the Imagicle Support Portal. The team will take care of your issues according to your SLA and you’ll be able to follow the ticket’s process every step of the way.
What level of support will I receive?
I am interested in a Telisca product. Who can I talk to?
As of 30th June, 2024, Telisca products won’t be available for purchase anymore (more information here). You can request a meeting with an Imagicle expert to discuss how our products can fulfill your business needs.
I already have one or more Telisca products. Can I keep using it?
Where can I find product documents?
By browsing the Imagicle Knowledge Base, or the section below these FAQs.
How does invoicing work after this acquisition?
As of 1 February 2023, support services for Telisca products you’re currently using will be directly invoiced by Imagicle SpA and no longer by Telisca Ltd. You will receive all your new invoices from administration@imagicle.com.
Telisca Product Datasheets - English
End of life starting 30th June 2024. End of support starting 30 June 2027.
Telisca Product Datasheets - French
End of life starting 30th June 2024. End of support starting 30 June 2027.
We are Imagicle
Founded in 2010 and part of the Zucchetti Group, Imagicle is a leading company in the UC apps market, with three Italian offices and fully-owned subsidiaries in Miami, Dubai, Riyadh, and Paris, and a happy team of more than 100 people. With an ever-expanding value proposition, Imagicle offers a full set of Cloud or Cloud-connected UC apps behind a single pane of glass.
What we do
We develop one Platform of UC apps, empowered with AI and digital Conversational experiences, simplifying deployment, integrations, administration and use. Ideal for mid market and enterprise customers and integrated with the leading calling platforms, it’s available from the Cloud and in mixed environments, granting the flexibility, security and innovation all users need in the new hybrid (and more digital) world.
Want to talk about it?
Call us.
Americas
Monday to Friday
7 am - 5 pm
Est/edt
Est/edt
Saturday and bank holidays included for Gold plans
7 am - 12pm EST/EDT
+1 305 5013030
Europe
Monday to Friday
9 am - 6 pm
CET/CEST
CET/CEST
Saturday and bank holidays included for Gold plans
9 am - 6 pm CET/CEST
9 am - 6 pm CET/CEST
+39 0584 943232
Middle East
Sunday to ThursdayUAE: Monday to Friday
9 am - 6 pm
GST
GST
Saturday and bank holidays included for Gold plans
12 pm - 6 pm GST
+971 436 05197
+966 125 122814
Rest of the world
Nobody is left behind!
Time zone based
Choose your number
+1 305 5013030
+39 0584 943232
+971 436 05197
+966 125 122814