A complete operator console for your Webex Calling.

Fully integrated with Webex Calling Multi-Tenant and Dedicated Instance, Attendant Console provides a seamless customer service solution working with the Webex App.

Handle your Webex Calling calls with a smile.

A comprehensive Attendant Console for Webex Calling.

Integrated with both Multi-Tenant and Dedicated Instance, leveraging native Webex APIs to control the Webex client or your IP Phone.

An intuitive and successful Customer Service.

Completed with Auto Attendant and Advanced Queueing for an optimum management of the incoming and outgoing calls.

Anything at your hand.

Answering, transferring and parking, queue management and call recording to fully manage calls in the easiest and smartest way possible from a single interface.

Integrated with your directories.

All address books in one place and contact information always ready and available for immediate searching.

Seamless Cloud migrations.

Compatible with Webex Calling and UCM, HCS, BroadWorks, even in mixed environments, from anywhere, with the same user experience in the office and remotly.

Always know colleagues’ reachability.

See the telephony presence and rich presence status from Webex, as well as Jabber and Microsoft Teams, to know your colleagues’ reachability at a glance.

A comprehensive Attendant Console for Webex Calling.

Integrated with both Multi-Tenant and Dedicated Instance, leveraging native Webex APIs to control the Webex client or your IP Phone.

An intuitive and successful Customer Service.

Completed with Auto Attendant and Advanced Queueing for an optimum management of the incoming and outgoing calls.

Anything at your hand.

Answering, transferring and parking, queue management and call recording to fully manage calls in the easiest and smartest way possible from a single interface.

Integrated with your directories.

All address books in one place and contact information always ready and available for immediate searching.

Seamless Cloud migrations.

Compatible with Webex Calling and UCM, HCS, BroadWorks, even in mixed environments, from anywhere, with the same user experience in the office and remotly.

Always know colleagues’ reachability.

See the telephony presence and rich presence status from Webex, as well as Jabber and Microsoft Teams, to know your colleagues’ reachability at a glance.

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Resources.

  • EN WatchWatch
    WEBINAR - How to Lab
    40’
    Welcome your customers the right way: Attendant Console and Virtual Receptionist. (EMEAR)
    Join us in this webinar as we explore the power of Imagicle Attendant Console combined with the new Virtual Receptionist.
  • DownloadDownload
    Brochure Blog
    From human to virtual receptionist. A short overview.
    From human to virtual receptionist. A short overview.
    Meet our new AI colleague through a short vademecum.
  • DownloadDownload
    Security Blog
    Stay Compliant: A Complete Guide to Compliance Recording.
    Stay Compliant: A Complete Guide to Compliance Recording.
    Learn how to navigate regulatory requirements, protect sensitive information, and optimize your recording processes.
    • All resources

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