Flexible operator console for Microsoft Teams.

Enjoy a tailor-made integration to answer, transfer, park, overall handle your Microsoft Teams calls professionally and easily.

The easiest way to handle Microsoft Teams calls.

ACS-based integration.

Starting from Winter '24, Attendant Console will be based on Microsoft Azure Communication Service (ACS), meaning easier deployment and configuration and higher reactivity and stability.

Certified for security & CC.

Attendant Console successfully obtained the Microsoft 365 Privacy & Security and Contact Center certifications, proving Imagicle meets Microsoft's rigorous standards.

All functions at your fingertips.

Answering, transferring and parking, camp-on to fully manage calls in the easiest and smartest way possible from a single interface.

A complete Customer Service.

Leverage Advanced Queueing and Auto Attendant for queue and IVR management, and Contact Manager to find and call any contact, in any directory, in seconds.

Colleague list updated automatically.

Thanks to the automatic users synch from Azure AD, your updated list of colleagues is displayed in a blink of an eye directly from your Attendant Console.

For every operator, anywhere.

Supports hybrid and smart working models, with special features for visually impaired users if needed.

ACS-based integration.

Starting from Winter '24, Attendant Console will be based on Microsoft Azure Communication Service (ACS), meaning easier deployment and configuration and higher reactivity and stability.

Certified for security & CC.

Attendant Console successfully obtained the Microsoft 365 Privacy & Security and Contact Center certifications, proving Imagicle meets Microsoft's rigorous standards.

All functions at your fingertips.

Answering, transferring and parking, camp-on to fully manage calls in the easiest and smartest way possible from a single interface.

A complete Customer Service.

Leverage Advanced Queueing and Auto Attendant for queue and IVR management, and Contact Manager to find and call any contact, in any directory, in seconds.

Colleague list updated automatically.

Thanks to the automatic users synch from Azure AD, your updated list of colleagues is displayed in a blink of an eye directly from your Attendant Console.

For every operator, anywhere.

Supports hybrid and smart working models, with special features for visually impaired users if needed.

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