5 March, 2025

Imagicle joins Simple Selling Live ’25.

Simple Selling Live ’25, here we come! Imagicle is officially joining Cisco for a round of stops around Europe and Middle East to bring all the innovation of the Imagicle AI-powered apps for Webex Calling. Get ready to discover:

  • Attendant Console, the perfect operator console to manage inbound and outbound calls for your contact center. Complete with Advanced Queueing and Auto Attendant for an even more complete experience.
  • AI Virtual Receptionist, your AI-powered colleague answering FAQs, welcoming callers and transferring their requests to the right contact or department. Adjustable to your tone of voice and available in multiple languages.
  • Engage Essentials, to power up your Webex Customer Experience Essentials with digital chat functionalities to engage with your customers via WhatsApp, Telegram, website chat and more.
  • Compliance Call Recording, to easily add compliance capabilities to Webex Calling MT built-in recording tool for convenience. Complete with Screen Recording and AI Voice Analytics to easily monitor screen activity and leverage AI-based Sentiment Analysis and transcriptions.
  • Digital Fax, the only digital fax solution available for Webex Calling MT and DI allowing to fax directly from the Webex App, regardless of your PSTN.
  • Call Analytics, the all-in-one tool to track telephone costs, traffic, and adoption with 50+ ready-to-use and easy-to-read reports.

And much more to discover. See you live on:

  • 🇮🇹 March 12th, Milan, Italy
  • 🇳🇱 April 1st, Amsterdam, Netherlands, 
  • 🇸🇦 April 16th, Riyadh, KSA
Keep an eye on the Imagicle world.
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