15 January, 2025

Imagicle joins Cisco Live EMEA in Amsterdam.

đź“ŤRAI Amsterdam Europaplein 24 1078 GZ, Amsterdam, NL

ℹ️ Booth A02

📆 9-14 February 2025

Cisco Live EMEA is coming back to Amsterdam, Netherlands, and we’re super thrilled to announce our presence as exhibitor! Join us on February 9-14 at booth A02 to learn more about the Imagicle integrations for Webex Calling, featuring

  • Compliance Recording, to capture all your conversations with Pause/Resume and add compliance capabilities to Webex Calling MT built-in recording tool for convenience. Complete with Screen Recording and AI Voice Analytics to easily monitor screen activity and leverage AI-based Sentiment Analysis and transcriptions.
  • Attendant Console, the perfect operator console integrated with Webex Calling MT and DI, even in mixed environments, to manage calls easily. Complete with Advanced Queueing and Auto Attendant for a top-notch calling experience.
  • Virtual Receptionist, the AI-based receptionist greeting callers with AI to answer calls at any time of day and transfer them to the relevant contact.
  • UCX Engage Essentials, the Imagicle Offer designed to perfectly complement Webex Customer Experience Essentials with digital chat capabilities for a complete call center experience.

We’ll be more than glad to welcome visitors at our booth and grab a coffee together. Before that, enjoy a few resources we’ve listed for you:

  • Virtual Receptionist – a virtual tour to learn more about configuration, how tos, and more, and a quick brochure to discover the main features.
  • Compliance – a complete guide to explore Compliance Recording.
  • Attendant Console – a blog post to walk you through the integration for Webex Calling.

đź“ŤPlus, join us for our live speech on February 12th at 11.

See you there! 🎉

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