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A closer look at the heart of Imagicle
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Imagicle + Cisco UCM Cloud. Take your UCs to the cloud.
Imagicle + Cisco UCM Cloud. Take your UCs to the cloud.
More than 2 years ago, I wrote a blog post comparing UCaaS and On-Premise UC. At that time, I couldn’t find a winner for this challenge. The final decision depended on the particular needs of each specific organization. Today, On-Prem deployment is still there, and (maybe?) it will be for a long time. Yet, the journey towards the Cloud has […]
Tech Specs
Blog
Imagicle contribution to Open Source: WireMock.GUI.
Imagicle contribution to Open Source: WireMock.GUI.
The Open Source world now has an Imagicle touch: discover WireMock.GUI, our internal tool written in TDD and developed by our R&D team that mocks the behavior of a web server.
Products
Blog
The best of Winter Release 2021: cloud, security, integrations.
The best of Winter Release 2021: cloud, security, integrations.
UCX Cloud Suite, Call Analytics with Hunt Groups, Integrations, and more… Prepare to be amazed by Winter 2021.
People
Blog
3 reasons why you should know Imagicle.
3 reasons why you should know Imagicle.
Whether you've known us for years or it's the first time you hear about us, here are 3 good reasons why you'll fall in love with us!
Products
Blog
Attendant Console: native integration with Cisco BroadWorks.
Attendant Console: native integration with Cisco BroadWorks.
Discover our native integration with the world's leading cloud business communication platform, Cisco BroadWorks.
Products
Blog
Call Analytics: boost your Customer Services with Hunt Groups reports.
Call Analytics: boost your Customer Services with Hunt Groups reports.
Ready to boost your Customer Service? The reports on Hunt Groups for Call Analytics will get the job done.
Products
Blog
Your Imagicle Attendant Console gets safer than ever.
Your Imagicle Attendant Console gets safer than ever.
The safety you are looking for is just a click away: brand new TLS certificates for your Attendant Console.
Products
Blog
Welcome to Neverland. A new workplace concept.
Welcome to Neverland. A new workplace concept.
The transformation of the workplace and the surprising results of the surveys on employee preferences painted in the very guise of a fabulous story.
Products
Blog
Hello! My name is Imagicle UCX Suite. Nice to meet you.
Hello! My name is Imagicle UCX Suite. Nice to meet you.
The name of your favorite UCX Suite isn't the only thing that changes: discover the new Imagicle UCX Suite in 3 flavors: Cloud, On-Prem, and Hosted; the integrations area and the new homepage.
Release
Blog
The best of Imagicle Summer Release 2020. FREE HANDBOOK.
The best of Imagicle Summer Release 2020. FREE HANDBOOK.
A short collection of blog posts about the latest news included in the Imagicle Summer Release 2020, ready to be enjoyed in a compact, interactive handbook.
Products
Blog
Imagicle turns remote work into an opportunity to get smarter.
Imagicle turns remote work into an opportunity to get smarter.
With people working from their homes, the traditional office concept changes completely. Here’s how.
Release
Blog
Summer Release 2020.
Summer Release 2020.
A quick look at the amazing features delivered with the new Imagicle AppSuite Summer Release 2020: AppSuite aaS, new APIs, increased security and much more.
Release
Blog
Call Rec boost: from 180 to 500 recordings on the same server.
Call Rec boost: from 180 to 500 recordings on the same server.
Leveraging all the hardware space with the same performance level, enabling 500 simultaneous recordings.
People
Blog
Imagicle remote onboarding. We want to keep playing!
Imagicle remote onboarding. We want to keep playing!
All your favorite Imagicle apps are now available as a Service from the Imagicle Cloud.
Release
Blog
Your favorite UCX Suite is ready to get to the Imagicle Cloud. As a Service.
Your favorite UCX Suite is ready to get to the Imagicle Cloud. As a Service.
All your favorite Imagicle apps are now available as a Service from the Imagicle Cloud, with a simple subscription, combining the power of the Imagicle UCX Suite with the benefits of the Cloud: immediate availability, no IT operational costs, and better security, scalability, reliability.
Customer success
Blog
Imagicle on Cisco Black Belt Partner Academy: a fast-track to making your customers happy.
Imagicle on Cisco Black Belt Partner Academy: a fast-track to making your customers happy.
Imagicle is the first and unique Cisco Ecosystem Partner worldwide to participate in the Black Belt Academy training, a simplified & uniform education framework across all Cisco architectures and solutions, developed to help sales and presales staff learn Cisco's competitive advantage, delivered in a virtual environment to provide scale, agility, and a self-paced experience.
Release
Blog
Lock/unlock corporate phones automatically with the brand-new Imagicle API.
Lock/unlock corporate phones automatically with the brand-new Imagicle API.
APIs are a set of requirements for one application to connect to another application, but how exactly does it work, and why is it essential for today's business? Discover the Imagicle APIs, including the latest one: the API that allows you to lock/unlock corporate phones and save tons of time and money!
Products
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Why Imagicle Call Recording is the best replacement for your Cisco Mediasense.
Why Imagicle Call Recording is the best replacement for your Cisco Mediasense.
Cisco Mediasense is going into End of Support. The Imagicle Call Recording solution is ready to take over, keeping your existing recordings and adding many additional services.
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Security
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Stay Compliant: A Complete Guide to Compliance Recording.
Stay Compliant: A Complete Guide to Compliance Recording.
Learn how to navigate regulatory requirements, protect sensitive information, and optimize your recording processes.
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Brochure
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Elevate your Microsoft Teams experience with AI-enhanced Imagicle apps
Elevate your Microsoft Teams experience with AI-enhanced Imagicle apps
Microsoft Teams: from calling platform to a 360-degree tool to handle your communications in the new digital era.
Watch
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Products
Want to see Virtual Receptionist in action?
Want to see Virtual Receptionist in action?
Enjoy an interactive demo.
Products
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Why Virtual Agents help you boost your customer service effectively.
Why Virtual Agents help you boost your customer service effectively.
Imagine a business where customer service teams can get rid of the most repetitive tasks because a bot is already taking care of them.
Download
Security
Blog
Stay Compliant: A Complete Guide to Compliance Recording.
Stay Compliant: A Complete Guide to Compliance Recording.
Learn how to navigate regulatory requirements, protect sensitive information, and optimize your recording processes.
Download
Brochure
Blog
Elevate your Microsoft Teams experience with AI-enhanced Imagicle apps
Elevate your Microsoft Teams experience with AI-enhanced Imagicle apps
Microsoft Teams: from calling platform to a 360-degree tool to handle your communications in the new digital era.
Watch
Products
Products
Want to see Virtual Receptionist in action?
Want to see Virtual Receptionist in action?
Enjoy an interactive demo.
Products
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Why Virtual Agents help you boost your customer service effectively.
Why Virtual Agents help you boost your customer service effectively.
Imagine a business where customer service teams can get rid of the most repetitive tasks because a bot is already taking care of them.
Featured authors.
Aldo Antignano
Senior Support & IT Manager
Italy
Bernardo Federigi
Senior Marketing Manager
Italy
Lorenzo Naldi
Marketing Engagement Team Leader
Italy
Stefania Solivardi
Marketing Content Creator
Italy
Elena Panzera
Former Content Marketing Specialist
Italy
Fiamma Romano
Demand Generation Team Leader
Italy
Michel Ravasio
Senior Country Manager - US
North America
Yury Montagnani
Senior Sales Manager Europe, Africa & APJC
Italy
Marco Rullo
Senior R&D Manager Product Owner - Unified Communications
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Giuliano Biasci
Senior Software Engineer
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Luca Omiciuolo
Senior Software Engineer
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Michele Marini
Senior Software Engineer
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Samuele Franceschi
People & Culture Manager
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Cristian Delù
Senior Software Engineer
Italy
Marco Da Rios
Senior Software Engineer
Italy
Andrea Sonnino
Senior Tech Solution Specialist
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Greta Babbini
Software UX/UI Designer
Italy
Luca Bonuccelli
Senior Software Engineer
Italy
Massimo Di Puccio
Co-CEO, Chief Marketing & Sales Officer
Italy
Christian Bongiovanni
Co-CEO, Chief Technology Officer
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Stefano Raffaelli
Senior Software Engineer
Italy
Andrea Rivaben
Senior Solution Specialist Manager
Italy
Francesco Ronchieri
Junior Software Engineer
Italy
Luca Isola
Senior Business Development Manager Service Provider
Italy
Marco Cerri
Senior R&D Manager Product Owner - Cloud Services
Italy
Omar Radwan
Channel Sales DACH, CEE & APJC
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Anas Assil
Senior Channel Manager Middle East
Middle East
Riccardo Viviani
Product Owner - UCX Cloud Suite
Italy
Viviana Di Meglio
Channel Manager Europe, Africa & APJC
Italy
Massimiliano Picchi
VP Sales, GM of Imagicle Middle East
Middle East
Matteo Conta
Senior Software Engineer
Italy
Riccardo Rolfo
Channel Manager Italy
Italy
Thomas Popinel
Channel Manager - France
Europe
Andrea Valleriani
Strategic Account Manager
Italy
Huda Bukhari
Channel Sales Executive Saudi Arabia
Middle East