A closer look at the heart of Imagicle

  • Products Blog
    Call Analytics for Microsoft Teams. An even more powerful integration.
    Call Analytics for Microsoft Teams. An even more powerful integration.
    Imagicle Call Analytics can now monitor external calls in both Direct Routing and Operator Connect modes. Discover more.
  • People Blog
    Spreading the Imagicle love in the UK.
    Spreading the Imagicle love in the UK.
    What can Imagicle bring to the UK market and why should customers and partners choose us?
  • Products Blog
    Cloud or Dedicated Cloud. What’s best?
    Cloud or Dedicated Cloud. What’s best?
    You're migrating to the Cloud and you need to choose between a public or private instance? This article will help you.
  • DownloadDownload
    Brochure Blog
    Imagicle applications for your Webex Calling.
    Imagicle applications for your Webex Calling.
    Download the brochure and improve your Webex Calling experience.
  • Customer success Blog
    Customer success: what it means and benefits.
    Customer success: what it means and benefits.
    Customer success: what is it and why it matters? Discover why it's important to have dedicated resources.
  • DownloadDownload
    Brochure Blog
    Are my communications safe in the Cloud? Imagicle Cloud Security Brochure
    Are my communications safe in the Cloud? Imagicle Cloud Security Brochure
    Are your communications safe in the Cloud? If you choose Imagicle, the answer is yes. Discover why.
  • Release Blog
    Imagicle Spring Release 2022. Empowered integrations in the Cloud.
    Imagicle Spring Release 2022. Empowered integrations in the Cloud.
    It’s Spring Time and it’s also Cloud time: new integrations for Webex Calling, a dashboard for Voice Analytics, and... find out!
  • Release Blog
    Voice Analytics. Understanding agent performance.
    Voice Analytics. Understanding agent performance.
    Discover the new Voice Analytics dashboard to enhance awareness and strategic use of data for supervisors.
  • Release Blog
    Webex Single Sign-On for Imagicle apps. Simplified access, increased security.
    Webex Single Sign-On for Imagicle apps. Simplified access, increased security.
    With Spring '22, all Imagicle apps will be accessible through Webex's Single Sign-On. Find out how this make your life easier.
  • Event Blog
    Imagicle Virtual Event: takeaways and recaps from a journey to the Clouds.
    Imagicle Virtual Event: takeaways and recaps from a journey to the Clouds.
    What was the first Imagicle Virtual Event all about? How can Imagicle help your business? You're in the right place.
  • DownloadDownload
    Brochure Blog
    Turn your hybrid work into a happy place with Imagicle UCX Cloud Suite.
    Turn your hybrid work into a happy place with Imagicle UCX Cloud Suite.
    Discover our Cloud proposition and why it’s a keypoint in building the ideal hybrid work environment for your business.
  • Products Blog
    Imagicle UCX Cloud Suite lands on Cisco GPL S+. An even easier purchase for customers.
    Imagicle UCX Cloud Suite lands on Cisco GPL S+. An even easier purchase for customers.
    As of Feb 3, Imagicle UCX Cloud Suite will be officially available on Cisco GPL S+. Find out how this makes your life easier.
  • Release Blog
    Winter Release 2022. Secure, integrated, Cloudy new features.
    Winter Release 2022. Secure, integrated, Cloudy new features.
    Winter Release 2022 is available!. As always, the innovations are many and merry: navigate through them here!
  • Products Blog
    Imagicle Attendant Console for Webex Calling: the operator console that was missing.
    Imagicle Attendant Console for Webex Calling: the operator console that was missing.
    Discover a new native integration. Attendant Console is fully compatible with all Cisco platforms!
  • People Blog
    The Importance of ESG Strategy and how we made it real with our Digital Fax.
    The Importance of ESG Strategy and how we made it real with our Digital Fax.
    Environmental, social, and governance issues and practices are every day more relevant. Discover how Imagicle addresses them.
  • DownloadDownload
    Brochure Blog
    Imagicle toolbox to build an outstanding customer service. 🚀
    Imagicle toolbox to build an outstanding customer service. 🚀
    Behind the high performance of your CS, there are the right tools. Imagicle gets them all in a single UCX Suite. Discover them!Behind the high performance of your CS, there are the right tools. Imagicle gets them all in a single UCX Suite. Discover them!
  • Products Blog
    Voice Analytics: designed for your privacy and security.
    Voice Analytics: designed for your privacy and security.
    Voice Analytics handles a variety of sensitive, personal data. Learn why you can trust it to do so, any time, anywhere.
  • Event Blog
    Imagicle @ Gitex 2021: takeaways from being in a crowd after a while.
    Imagicle @ Gitex 2021: takeaways from being in a crowd after a while.
    Are in-person events still a thing? As we go back to normal after this intense week, it's time for keynotes & takeaways.
    • Keep an eye on the Imagicle world.
    Get some free, happy content and stay up to date.

    What's up?

  • DownloadDownload
    Security Blog
    Stay Compliant: A Complete Guide to Compliance Recording.
    Stay Compliant: A Complete Guide to Compliance Recording.
    Learn how to navigate regulatory requirements, protect sensitive information, and optimize your recording processes.
  • DownloadDownload
    Brochure Blog
    Elevate your Microsoft Teams experience with AI-enhanced Imagicle apps
    Elevate your Microsoft Teams experience with AI-enhanced Imagicle apps
    Microsoft Teams: from calling platform to a 360-degree tool to handle your communications in the new digital era.
  • WatchWatch
    Products Products
    Want to see Virtual Receptionist in action?
    Want to see Virtual Receptionist in action?
    Enjoy an interactive demo.
  • Products Blog
    Why Virtual Agents help you boost your customer service effectively.
    Why Virtual Agents help you boost your customer service effectively.
    Imagine a business where customer service teams can get rid of the most repetitive tasks because a bot is already taking care of them.

    • Featured authors.

    Aldo Antignano
    Aldo Antignano
    Senior Support & IT Manager
    Italy
    Bernardo Federigi
    Bernardo Federigi
    Senior Marketing Manager
    Italy
    Lorenzo Naldi
    Lorenzo Naldi
    Marketing Engagement Team Leader
    Italy
    Stefania Solivardi
    Stefania Solivardi
    Marketing Content Creator
    Italy
    Elena Panzera
    Elena Panzera
    Former Content Marketing Specialist
    Italy
    Fiamma Romano
    Fiamma Romano
    Demand Generation Team Leader
    Italy
    Michel Ravasio
    Michel Ravasio
    Senior Country Manager - US
    North America
    Yury Montagnani
    Yury Montagnani
    Senior Sales Manager Europe, Africa & APJC
    Italy
    Marco Rullo
    Marco Rullo
    Senior R&D Manager Product Owner - Unified Communications
    Italy
    Giuliano Biasci
    Giuliano Biasci
    Senior Software Engineer
    Italy
    Luca Omiciuolo
    Luca Omiciuolo
    Senior Software Engineer
    Italy
    Michele Marini
    Michele Marini
    Senior Software Engineer
    Italy
    Samuele Franceschi
    Samuele Franceschi
    People & Culture Manager
    Italy
    Cristian Delù
    Cristian Delù
    Senior Software Engineer
    Italy
    Marco Da Rios
    Marco Da Rios
    Senior Software Engineer
    Italy
    Andrea Sonnino
    Andrea Sonnino
    Senior Tech Solution Specialist
    Italy
    Greta Babbini
    Greta Babbini
    Software UX/UI Designer
    Italy
    Luca Bonuccelli
    Luca Bonuccelli
    Senior Software Engineer
    Italy
    Massimo Di Puccio
    Massimo Di Puccio
    Co-CEO, Chief Marketing & Sales Officer
    Italy
    Christian Bongiovanni
    Christian Bongiovanni
    Co-CEO, Chief Technology Officer
    Italy
    Stefano Raffaelli
    Stefano Raffaelli
    Senior Software Engineer
    Italy
    Andrea Rivaben
    Andrea Rivaben
    Senior Solution Specialist Manager
    Italy
    Francesco Ronchieri
    Francesco Ronchieri
    Junior Software Engineer
    Italy
    Luca Isola
    Luca Isola
    Senior Business Development Manager Service Provider
    Italy
    Marco Cerri
    Marco Cerri
    Senior R&D Manager Product Owner - Cloud Services
    Italy
    Omar Radwan
    Omar Radwan
    Channel Sales DACH, CEE & APJC
    Italy
    Anas Assil
    Anas Assil
    Senior Channel Manager Middle East
    Middle East
    Riccardo Viviani
    Riccardo Viviani
    Product Owner - UCX Cloud Suite
    Italy
    Viviana Di Meglio
    Viviana Di Meglio
    Channel Manager Europe, Africa & APJC
    Italy
    Massimiliano Picchi
    Massimiliano Picchi
    VP Sales, GM of Imagicle Middle East
    Middle East
    Matteo Conta
    Matteo Conta
    Senior Software Engineer
    Italy
    Riccardo Rolfo
    Riccardo Rolfo
    Channel Manager Italy
    Italy
    Thomas Popinel
    Thomas Popinel
    Channel Manager - France
    Europe
    Andrea Valleriani
    Andrea Valleriani
    Strategic Account Manager
    Italy
    Huda Bukhari
    Huda Bukhari
    Channel Sales Executive Saudi Arabia
    Middle East