A closer look at the heart of Imagicle

  • Products Blog
    Imagicle Call Recording for Webex Calling Multi-Tenant. Ready to capture all your conversations?
    Imagicle Call Recording for Webex Calling Multi-Tenant. Ready to capture all your conversations?
    Discover the newest Imagicle integration for Webex Calling: Call Recording is available on your Control Hub!
  • Products Blog
    Omnichannel Customer Service: what, why, and how?
    Omnichannel Customer Service: what, why, and how?
    Provide customers with a consistent service across all touchpoints and improve customer loyalty and brand reputation.
  • Products Blog
    Imagicle Attendant Console for Webex Calling: the operator console you’re looking for.
    Imagicle Attendant Console for Webex Calling: the operator console you’re looking for.
    Discover the value of an exclusive Cloud Attendant Console integrated with your Webex Calling.
  • Products Blog
    Why you should choose Imagicle Virtual Agents to empower your bank.
    Why you should choose Imagicle Virtual Agents to empower your bank.
    Discover Virtual Agents can transform customer service into a more efficient, automated, and omnichannel experience.
  • Products Blog
    AI Virtual Agents: the future of retail is here.
    AI Virtual Agents: the future of retail is here.
    Discover the potential of voicebots and chatbos for retail organizations.
  • Event Blog
    A complete Cloud Suite from Imagicle enhancing your Webex Calling experience.
    A complete Cloud Suite from Imagicle enhancing your Webex Calling experience.
    Discover all the Imagicle news presented at Cisco Live EMEA 2023.
  • Products Blog
    Winter Release 2023. From UC to UCX, next-level experience.
    Winter Release 2023. From UC to UCX, next-level experience.
    The news of Winter Release 2023 will revolutionize your eXperience all-around. Discover them all!
  • People Blog
    Why Should Your Business Switch to Virtual Fax Server?
    Why Should Your Business Switch to Virtual Fax Server?
    Why should your business invest in a virtual fax server? Discover now.
  • Products Blog
    Virtual Agents for Education. Happier students and less overworked staff.
    Virtual Agents for Education. Happier students and less overworked staff.
    Discover the benefits of Virtual Agents for the world of Education.
  • Products Blog
    Imagicle Screen Recording. Your ally to improve customer eXperience.
    Imagicle Screen Recording. Your ally to improve customer eXperience.
    Discover how to leverage Screen Recording to improve customer experience.
  • Products Blog
    Imagicle Digital Fax is officially available inside the Webex Control Hub!
    Imagicle Digital Fax is officially available inside the Webex Control Hub!
    Imagicle's is now the ONLY approved Digital Fax inside Webex Control Hub allowing a quick and easy configuration.
  • Products Blog
    Voice Analytics: tags and groups for better performance auditing.
    Voice Analytics: tags and groups for better performance auditing.
    Voice Analytics has new tools to improve the organization of transcriptions: tags and groups.
  • Products Blog
    AI Virtual Agents for Governments. Eliminating citizen complaints.
    AI Virtual Agents for Governments. Eliminating citizen complaints.
    Discover how Digital & Voice Virtual Agents can empower the PA and Governement machine to eliminate citizen complaints.
  • Products Blog
    Imagicle apps. Bringing value to your Webex Calling.
    Imagicle apps. Bringing value to your Webex Calling.
    Discover how Imagicle + Webex improve and streamline the experience of all users.
  • Products Blog
    AI Virtual Agents for Healthcare. Transform and simplify patient experience.
    AI Virtual Agents for Healthcare. Transform and simplify patient experience.
    Discover how Virtual Agents can relieve the stress of healthcare workers and give patients a better experience.
  • DownloadDownload
    Brochure Blog
    Voice Analytics: from customers’ voice to business success.
    Voice Analytics: from customers’ voice to business success.
    Discover how Voice Analytics technologies help your business grow through this in-depth brochure.
  • Products Blog
    Imagicle webinars. All the knowledge you need at your fingertips.
    Imagicle webinars. All the knowledge you need at your fingertips.
    Discover how we use webinars to keep customers and partners informed, updated, and engaged.
  • Products Blog
    Voice Analytics. Enriched with brand-new widgets and alarms.
    Voice Analytics. Enriched with brand-new widgets and alarms.
    Our Voice Analytics is enriched with new, fantastic features for supervisors. Discover them all!
    • Keep an eye on the Imagicle world.
    Get some free, happy content and stay up to date.

    What's up?

  • DownloadDownload
    Security Blog
    Stay Compliant: A Complete Guide to Compliance Recording.
    Stay Compliant: A Complete Guide to Compliance Recording.
    Learn how to navigate regulatory requirements, protect sensitive information, and optimize your recording processes.
  • DownloadDownload
    Brochure Blog
    Elevate your Microsoft Teams experience with AI-enhanced Imagicle apps
    Elevate your Microsoft Teams experience with AI-enhanced Imagicle apps
    Microsoft Teams: from calling platform to a 360-degree tool to handle your communications in the new digital era.
  • WatchWatch
    Products Products
    Want to see Virtual Receptionist in action?
    Want to see Virtual Receptionist in action?
    Enjoy an interactive demo.
  • Products Blog
    Why Virtual Agents help you boost your customer service effectively.
    Why Virtual Agents help you boost your customer service effectively.
    Imagine a business where customer service teams can get rid of the most repetitive tasks because a bot is already taking care of them.

    • Featured authors.

    Aldo Antignano
    Aldo Antignano
    Senior Support & IT Manager
    Italy
    Bernardo Federigi
    Bernardo Federigi
    Senior Marketing Manager
    Italy
    Lorenzo Naldi
    Lorenzo Naldi
    Marketing Engagement Team Leader
    Italy
    Stefania Solivardi
    Stefania Solivardi
    Marketing Content Creator
    Italy
    Elena Panzera
    Elena Panzera
    Former Content Marketing Specialist
    Italy
    Fiamma Romano
    Fiamma Romano
    Demand Generation Team Leader
    Italy
    Michel Ravasio
    Michel Ravasio
    Senior Country Manager - US
    North America
    Yury Montagnani
    Yury Montagnani
    Senior Sales Manager Europe, Africa & APJC
    Italy
    Marco Rullo
    Marco Rullo
    Senior R&D Manager Product Owner - Unified Communications
    Italy
    Giuliano Biasci
    Giuliano Biasci
    Senior Software Engineer
    Italy
    Luca Omiciuolo
    Luca Omiciuolo
    Senior Software Engineer
    Italy
    Michele Marini
    Michele Marini
    Senior Software Engineer
    Italy
    Samuele Franceschi
    Samuele Franceschi
    People & Culture Manager
    Italy
    Cristian Delù
    Cristian Delù
    Senior Software Engineer
    Italy
    Marco Da Rios
    Marco Da Rios
    Senior Software Engineer
    Italy
    Andrea Sonnino
    Andrea Sonnino
    Senior Tech Solution Specialist
    Italy
    Greta Babbini
    Greta Babbini
    Software UX/UI Designer
    Italy
    Luca Bonuccelli
    Luca Bonuccelli
    Senior Software Engineer
    Italy
    Massimo Di Puccio
    Massimo Di Puccio
    Co-CEO, Chief Marketing & Sales Officer
    Italy
    Christian Bongiovanni
    Christian Bongiovanni
    Co-CEO, Chief Technology Officer
    Italy
    Stefano Raffaelli
    Stefano Raffaelli
    Senior Software Engineer
    Italy
    Andrea Rivaben
    Andrea Rivaben
    Senior Solution Specialist Manager
    Italy
    Francesco Ronchieri
    Francesco Ronchieri
    Junior Software Engineer
    Italy
    Luca Isola
    Luca Isola
    Senior Business Development Manager Service Provider
    Italy
    Marco Cerri
    Marco Cerri
    Senior R&D Manager Product Owner - Cloud Services
    Italy
    Omar Radwan
    Omar Radwan
    Channel Sales DACH, CEE & APJC
    Italy
    Anas Assil
    Anas Assil
    Senior Channel Manager Middle East
    Middle East
    Riccardo Viviani
    Riccardo Viviani
    Product Owner - UCX Cloud Suite
    Italy
    Viviana Di Meglio
    Viviana Di Meglio
    Channel Manager Europe, Africa & APJC
    Italy
    Massimiliano Picchi
    Massimiliano Picchi
    VP Sales, GM of Imagicle Middle East
    Middle East
    Matteo Conta
    Matteo Conta
    Senior Software Engineer
    Italy
    Riccardo Rolfo
    Riccardo Rolfo
    Channel Manager Italy
    Italy
    Thomas Popinel
    Thomas Popinel
    Channel Manager - France
    Europe
    Andrea Valleriani
    Andrea Valleriani
    Strategic Account Manager
    Italy
    Huda Bukhari
    Huda Bukhari
    Channel Sales Executive Saudi Arabia
    Middle East