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UCX Platform
At a glance
Welcome
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Attendant Console
Advanced Queueing
Auto Attendant
Contact Manager
Automate
Automate Overview
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Voice & Digital Virtual Agents
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Ensure Overview
Call Recording
Screen Recording
Emergency Notifications
Digital Fax
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Analyze Overview
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Elevate your Microsoft Teams experience with AI-enhanced Imagicle apps
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A closer look at the heart of Imagicle
Products
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What is your Cloud strategy?
What is your Cloud strategy?
What should be taken into account when choosing the best Cloud strategy? Find out!
Products
Blog
Imagicle and Kurmi Software: teaming up to boost your UC.
Imagicle and Kurmi Software: teaming up to boost your UC.
Configuration automation for the Imagicle UC apps via Kurmi Service Provider Suite for Cisco HCS.
People
Blog
All about a remote worker.
All about a remote worker.
What are the biggest benefits of a remote workforce? What are the main reasons to integrate remote work into your company? Find out what it's like to be a remote worker, what are the pros and cons of working from home and how to build a healthy remote company culture.
Products
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4 key points to design a striking sales system from scratch.
4 key points to design a striking sales system from scratch.
Discover how to build and strengthen customers relationships with 4 actionable advice.
Products
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What role will AI play in the future of business?
What role will AI play in the future of business?
Find out how the automation of tools will affect collaboration and daily communications.
Products
Blog
Broadsoft Connections 2018: climbing the Clouds.
Broadsoft Connections 2018: climbing the Clouds.
Did you miss Broadsoft Connections 2018? Check out the highlights.
People
Blog
Women in tech: what about Imagicle.
Women in tech: what about Imagicle.
Find out what the best researches say about growing female presence in the technology world.
People
Blog
Imagicle lands in France: a step closer to our customers.
Imagicle lands in France: a step closer to our customers.
Understanding the specific needs of each market and a dynamic sales system enabled Imagicle to build a sales channel in France.
People
Blog
Workin’ @ Imagicle
Workin’ @ Imagicle
Samuele tells his first impressions. The office, the atmosphere, the roles, the foosball table. But above all, the heart of Imagicle philosophy: people.
Products
Blog
Tech inside: Agile software development (Part 2).
Tech inside: Agile software development (Part 2).
Imagicle R&D Manager, Marco Cerri, talks about a crucial figure in the interaction between the development plan and the final customer, the Product Owner.
Products
Blog
Tech inside: Agile software development (Part 1).
Tech inside: Agile software development (Part 1).
Do you want to know what lies at the core of Imagicle? Read the article to find it out!
Security
Blog
HIPAA-compliant call recording? Imagicle got you.
HIPAA-compliant call recording? Imagicle got you.
Discover how our Call Recording can ensure compliance with HIPAA, a key factor in the US healthcare industry.
Products
Blog
UCaaS vs. on-premise UC. Everybody wins with Imagicle.
UCaaS vs. on-premise UC. Everybody wins with Imagicle.
Does your business need an On-Premises or a Cloud architecture? Whatever it is, Imagicle is always ready to complete and empower it with must-have apps.
Security
Blog
HIPAA compliance and Fax management. Why care.
HIPAA compliance and Fax management. Why care.
HIPAA regulations protect US citizens' personal data. Discover how Digital Fax can ensure compliance.
Products
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Customer Service: ensure quality standards and identify best practices.
Customer Service: ensure quality standards and identify best practices.
Discover the features that allow supervisors to monitor operator-customer conversations for a quality boost.
Products
Blog
Customer Service: ensure quality standards and identify best practices.
Customer Service: ensure quality standards and identify best practices.
Discover the 15 features Imagicle offers for a quality boost.
Products
Blog
Imagicle and Kurmi: all about getting your needs met.
Imagicle and Kurmi: all about getting your needs met.
Imagicle and Kurmi joined their forces to provide you with the best hospitality UC system out there. Read the details.
Event
Blog
Cisco Live Orlando: we don’t want to miss a thing.
Cisco Live Orlando: we don’t want to miss a thing.
It’s pretty simple: in a world of technologies changing at the speed of light, some appointments are unmissable, and this is the case of the Cisco live Orlando.
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Stay Compliant: A Complete Guide to Compliance Recording.
Stay Compliant: A Complete Guide to Compliance Recording.
Learn how to navigate regulatory requirements, protect sensitive information, and optimize your recording processes.
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Elevate your Microsoft Teams experience with AI-enhanced Imagicle apps
Elevate your Microsoft Teams experience with AI-enhanced Imagicle apps
Microsoft Teams: from calling platform to a 360-degree tool to handle your communications in the new digital era.
Watch
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Products
Want to see Virtual Receptionist in action?
Want to see Virtual Receptionist in action?
Enjoy an interactive demo.
Products
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Why Virtual Agents help you boost your customer service effectively.
Why Virtual Agents help you boost your customer service effectively.
Imagine a business where customer service teams can get rid of the most repetitive tasks because a bot is already taking care of them.
Download
Security
Blog
Stay Compliant: A Complete Guide to Compliance Recording.
Stay Compliant: A Complete Guide to Compliance Recording.
Learn how to navigate regulatory requirements, protect sensitive information, and optimize your recording processes.
Download
Brochure
Blog
Elevate your Microsoft Teams experience with AI-enhanced Imagicle apps
Elevate your Microsoft Teams experience with AI-enhanced Imagicle apps
Microsoft Teams: from calling platform to a 360-degree tool to handle your communications in the new digital era.
Watch
Products
Products
Want to see Virtual Receptionist in action?
Want to see Virtual Receptionist in action?
Enjoy an interactive demo.
Products
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Why Virtual Agents help you boost your customer service effectively.
Why Virtual Agents help you boost your customer service effectively.
Imagine a business where customer service teams can get rid of the most repetitive tasks because a bot is already taking care of them.
Featured authors.
Aldo Antignano
Senior Support & IT Manager
Italy
Bernardo Federigi
Senior Marketing Manager
Italy
Lorenzo Naldi
Marketing Engagement Team Leader
Italy
Stefania Solivardi
Marketing Content Creator
Italy
Elena Panzera
Former Content Marketing Specialist
Italy
Fiamma Romano
Demand Generation Team Leader
Italy
Michel Ravasio
Senior Country Manager - US
North America
Yury Montagnani
Senior Sales Manager Europe, Africa & APJC
Italy
Marco Rullo
Senior R&D Manager Product Owner - Unified Communications
Italy
Giuliano Biasci
Senior Software Engineer
Italy
Luca Omiciuolo
Senior Software Engineer
Italy
Michele Marini
Senior Software Engineer
Italy
Samuele Franceschi
People & Culture Manager
Italy
Cristian Delù
Senior Software Engineer
Italy
Marco Da Rios
Senior Software Engineer
Italy
Andrea Sonnino
Senior Tech Solution Specialist
Italy
Greta Babbini
Software UX/UI Designer
Italy
Luca Bonuccelli
Senior Software Engineer
Italy
Massimo Di Puccio
Co-CEO, Chief Marketing & Sales Officer
Italy
Christian Bongiovanni
Co-CEO, Chief Technology Officer
Italy
Stefano Raffaelli
Senior Software Engineer
Italy
Andrea Rivaben
Senior Solution Specialist Manager
Italy
Francesco Ronchieri
Junior Software Engineer
Italy
Luca Isola
Senior Business Development Manager Service Provider
Italy
Marco Cerri
Senior R&D Manager Product Owner - Cloud Services
Italy
Omar Radwan
Channel Sales DACH, CEE & APJC
Italy
Anas Assil
Senior Channel Manager Middle East
Middle East
Riccardo Viviani
Product Owner - UCX Cloud Suite
Italy
Viviana Di Meglio
Channel Manager Europe, Africa & APJC
Italy
Massimiliano Picchi
VP Sales, GM of Imagicle Middle East
Middle East
Matteo Conta
Senior Software Engineer
Italy
Riccardo Rolfo
Channel Manager Italy
Italy
Thomas Popinel
Channel Manager - France
Europe
Andrea Valleriani
Strategic Account Manager
Italy
Huda Bukhari
Channel Sales Executive Saudi Arabia
Middle East