How Imagicle Made Waves at Cisco Impact 2023

Booth 23. The place to be.

Booth 23 is where the magic happened. With all Cisco people present for their kick-off event and even some partners, the Imagicle team had everything in place to present and demo the exclusive and cutting-edge solutions for Webex Calling, which went through numerous updates and news through 2023.

The result? The booth was abuzz with attendees seeking more information on Call Recording, Attendant Console, Digital Fax, and Call Analytics for Webex Calling Multi-Tenant and Dedicated Instance.

• Imagicle Call Recording – a comprehensive 100% Cloud solution for recording Webex Calling MT and DI calls with pause/resume. It’s compliant and offers Screen Recording & Voice Analytics.
• Attendant Console – providing a seamless customer service solution that works with the Webex App. It includes Advanced Queueing and Auto Attendant for a complete experience.
• Imagicle Digital Fax – the only approved virtual fax server in Control Hub that allows sending and receiving faxes directly from the Webex App.
• Call Analytics – enhancing the native Control Hub built-in reporting tool with over 50 reports on telephone traffic and costs.

Booth 23 was a great occasion to see some new faces and greet known ones, people we constantly collaborate with to bring innovations to customers. With such a holistic range of functionalities, the Imagicle solutions significantly improve communication and productivity with Webex Calling, and we strived to bring this message across effectively.

Oh, and if you weren’t at Cisco Impact but would like to dive deep into the Imagicle solutions for Webex Calling, we have an Imagicle for Webex Calling Virtual Roadshow coming up. 100% online and virtual. Check it out!

Though the team’s excitement was already through the roof, something happened that filled our hearts with pride. Drumroll, please? 🥁

Imagicle was showcased on stage at the Live Broadcast Closing Global Session at Cisco Impact! A prestigious occasion that underlines the strong partnership between Cisco and Imagicle.

Imagicle on stage. A stronger and stronger partnership.

The stage was all set and the energy was buzzing as Imagicle’s name popped up on stage.

Being featured on the stage during Oliver Tuszik’s speech (SVP Global Partner Sales and GM Routes to Market at Cisco) was a significant milestone for Imagicle and Cisco.

Imagicle is one of the only two partners that made it and was brought up as an example of the kind of partner who helps Cisco be more successful by complementing its portfolio. 

It affirmed our collaborative efforts and highlighted the innovative Imagicle solutions developed to enhance Webex Calling, a platform already powerful as is. Moreover, this occasion further confirmed our position as a trusted Cisco partner and laid a foundation for future collaborations.

What’s next?

As we look ahead to the future, we are excited to share that Imagicle will not be slowing down anytime soon. Our team is dedicated to bringing innovative new integrations to Webex Calling, making communication easier and more efficient than ever before. From new features to improved functionality, we have big plans in store. So stay tuned because the best is yet to come! 

And if you want to know which events Imagicle will be at next, browse over the Newsroom – and remember to check out the upcoming Imagicle for Webex Calling Virtual Roadshow!

  About Imagicle

Born in 2010 and a Cisco Premier Developer ever since, Imagicle is a multi-national market leader in the UC sector, with 120+ people working hard every day to bring happiness to partners and customers. But if you’ve got here, it means you’ve already read an entire blog post – take a break from reading and hear it directly from our CEOs in the latest Cisco DevNet interview!