Security & Compliance

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    Security Blog
    Stay Compliant: A Complete Guide to Compliance Recording.
    Stay Compliant: A Complete Guide to Compliance Recording.
    Learn how to navigate regulatory requirements, protect sensitive information, and optimize your recording processes.
  • Use Case Blog
    Why Recording Call and Contact Center Calls Is Essential
    Why Recording Call and Contact Center Calls Is Essential
    Unlock insights and elevate customer service with advanced call recording and analytics from Imagicle.
  • Products Blog
    Ensuring Compliance and Exceeding Customer Expectations with Call Recording
    Ensuring Compliance and Exceeding Customer Expectations with Call Recording
    Improve customer service, enhance agent training, and maintain compliance across various sectors.
  • Products Blog
    Voice Analytics: designed for your privacy and security.
    Voice Analytics: designed for your privacy and security.
    Voice Analytics handles a variety of sensitive, personal data. Learn why you can trust it to do so, any time, anywhere.
  • Security Blog
    ISO 27001. Taking care of your data protection.
    ISO 27001. Taking care of your data protection.
    Imagicle obtained the ISO27001 certificate. Here’s a summary of what it means and what will change in terms of security.
  • Products Blog
    Your Imagicle Attendant Console gets safer than ever.
    Your Imagicle Attendant Console gets safer than ever.
    The safety you are looking for is just a click away: brand new TLS certificates for your Attendant Console.
  • Security Blog
    Secure Software Development Life Cycle.
    Secure Software Development Life Cycle.
    Find out Imagicle first steps for the creation of our personal framework for the development of secure software.
  • Products Blog
    How to ensure your VOIP solutions don’t violate healthcare regulations.
    How to ensure your VOIP solutions don’t violate healthcare regulations.
    Learn how to make sure that your Voice over Internet protocol solution does not violate the rules on the management and exchange of sensitive data.
  • Products Blog
    Imagicle applications security: vulnerabilities and threats mitigation.
    Imagicle applications security: vulnerabilities and threats mitigation.
    Learn the core concepts of web application security and discover some basic techniques that developers should use to reduce the chances of a security breach.
  • Security Blog
    HIPAA-compliant call recording? Imagicle got you.
    HIPAA-compliant call recording? Imagicle got you.
    Discover how our Call Recording can ensure compliance with HIPAA, a key factor in the US healthcare industry.
  • Security Blog
    HIPAA compliance and Fax management. Why care.
    HIPAA compliance and Fax management. Why care.
    HIPAA regulations protect US citizens' personal data. Discover how Digital Fax can ensure compliance.
  • Security Blog
    Are you ready for the GDPR?
    Are you ready for the GDPR?
    The General Data Protection Regulation (GDPR) is a new piece of EU-wide legislation, designed to help consumers take control of their personal data.
  • Security Blog
    Worried about PCI DSS?
    Worried about PCI DSS?
    The standard apply to all organizations that store, process or transmit cardholder data – with guidance for software developers and manufacturers of applications and devices used in those transactions.
  • Security Blog
    Imagicle Call Recording and MiFID II: trace all your transactions.
    Imagicle Call Recording and MiFID II: trace all your transactions.
    Discover how Imagicle Call Recording can track your operations while ensuring compliance with MiFID II.
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