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UCX Platform
At a glance
Welcome
Welcome Overview
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Attendant Console
Advanced Queueing
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Contact Manager
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Automate Overview
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Voice & Digital Virtual Agents
Ensure
Ensure Overview
Call Recording
Screen Recording
Emergency Notifications
Digital Fax
Analyze
Analyze Overview
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Elevate your Microsoft Teams experience with AI-enhanced Imagicle apps
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Elevate your Microsoft Teams experience with AI-enhanced Imagicle apps
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Digitizing the Traditional with Imagicle Digital Fax
Digitizing the Traditional with Imagicle Digital Fax
Transform your business communication, reduce costs, and contribute to a more sustainable work environment.
Products
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Ensuring Compliance and Exceeding Customer Expectations with Call Recording
Ensuring Compliance and Exceeding Customer Expectations with Call Recording
Improve customer service, enhance agent training, and maintain compliance across various sectors.
Products
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How to empower customer service with Imagicle.
How to empower customer service with Imagicle.
Learn how to empower agents and overall customer service with AI-powered technology and unified call management.
Products
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New Customer Service Analytics for Webex Calling Multi-Tenant.
New Customer Service Analytics for Webex Calling Multi-Tenant.
Explore Imagicle's new reports for Webex Calling, optimizing Customer Service with comprehensive call analytics.
Event
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Unveiling the Future: Imagicle and Cisco’s Innovations at WebexOne 2023
Unveiling the Future: Imagicle and Cisco’s Innovations at WebexOne 2023
Cisco and Imagicle partnered up to bring the best tech innovations to WebexOne 2023. Get a preview.
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15 Tips to Improve Customer Satisfaction in Call Centers
15 Tips to Improve Customer Satisfaction in Call Centers
Learn how to bring customer satisfaction to new hights by improving call center strategies.
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How Conversational AI brings Business Innovation for Customers and Workers
How Conversational AI brings Business Innovation for Customers and Workers
Let's explore how Conversational AI brings business innovation, and effective implementation strategies.
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The most complete Call Recording solution for Webex Calling.
The most complete Call Recording solution for Webex Calling.
Discover our comprehensive solution for capturing, storing, and retrieving all your business calls, complete with Voice Analytics and Screen Recording.
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Imagicle Digital Fax for Webex Calling Case Studies
Imagicle Digital Fax for Webex Calling Case Studies
Understand the practical applications and potential impact of Imagicle on your faxing experience. Download our brochure today.
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Six reasons to attend the Imagicle for Webex Calling Virtual Roadshow
Six reasons to attend the Imagicle for Webex Calling Virtual Roadshow
Registration for the Imagicle for Webex Calling Virtual Roadshow is officially open! Discover why you should attend.
Event
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How Imagicle Made Waves at Cisco Impact 2023
How Imagicle Made Waves at Cisco Impact 2023
What happened at Booth 23 of Cisco Impact '23? New integrations for Webex Calling, speeches, and more. Find out!
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Why you should switch from traditional IVR to Conversational IVR
Why you should switch from traditional IVR to Conversational IVR
Discover current worldwide customer service trends and why it's time to switch to conversational IVRs.
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Web chat: 5 tips to boost your customer support
Web chat: 5 tips to boost your customer support
5 simple to dos that you can follow to empower your customer support through web chat.
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The apps for Webex Calling you can’t do without.
The apps for Webex Calling you can’t do without.
Download the brochure and improve your Webex Calling experience.
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Spring Release 2023: a breath of fresh news for your favorite Calling Platforms.
Spring Release 2023: a breath of fresh news for your favorite Calling Platforms.
Spring release 2023 brought amazing new integrations to your favorite calling platforms. Discover them all!
Products
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50+ reports for your Webex Calling traffic: introducing Call Analytics for Multi-Tenant
50+ reports for your Webex Calling traffic: introducing Call Analytics for Multi-Tenant
Discover the brand new Call Analytics for Webex Calling Multi-Tenant.
Products
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Call Recording Best Software Solution 2023
Call Recording Best Software Solution 2023
Why should your company adopt a Call Recording solution?
Customer success
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3 must-have skills for a successful Customer Service.
3 must-have skills for a successful Customer Service.
Discover the customer service skills needed for a successful business, in any vertical.
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