Advanced Services

Your dedicated team of experts obsessed with making customers happy.

Tailor-made assistance during delivery, implementation or project upgrade. Always ready to deliver great outcomes for your organization.

Easy onboarding

We take care of the specific requirements of every industry we serve. We'll draw up an activity plan tailored to your time and needs, on-site or remotely.

Smart implementation

Forget technical obstacles. Whether you're deploying our apps for the first time or making an upgrade, our experts will guide you through every step.

Fast learning process

It won't take a lifetime to get skilled. You will learn how to use the solutions together with our team, always available to provide insights and training.

Easy onboarding

We take care of the specific requirements of every industry we serve. We'll draw up an activity plan tailored to your time and needs, on-site or remotely.

Smart implementation

Forget technical obstacles. Whether you're deploying our apps for the first time or making an upgrade, our experts will guide you through every step.

Fast learning process

It won't take a lifetime to get skilled. You will learn how to use the solutions together with our team, always available to provide insights and training.

Happiness at every stage.

Design

After investigating your hardware and virtual requirements, we'll help you design the best solution for your business.

Installation

Installation is something we will do together, step by step, also performing acceptance and validation tests.

Integration

Our solutions will be seamlessly integrated with your calling platform and the tools you use every day.

Learning

We'll follow your learning time, offering assistance, insights, and a lot of great instructor-led training content.

Documentation

You'll be supported in drafting, creating and refining manuals, user-guides, and ad-hoc design documents.

Scaling

We’ll be happy to provide you with further assistance during the entire onboarding process and for any additional need.

Design

After investigating your hardware and virtual requirements, we'll help you design the best solution for your business.

Installation

Installation is something we will do together, step by step, also performing acceptance and validation tests.

Integration

Our solutions will be seamlessly integrated with your calling platform and the tools you use every day.

Learning

We'll follow your learning time, offering assistance, insights, and a lot of great instructor-led training content.

Documentation

You'll be supported in drafting, creating and refining manuals, user-guides, and ad-hoc design documents.

Scaling

We’ll be happy to provide you with further assistance during the entire onboarding process and for any additional need.

Would you like to know more?

Get in touch with our Advanced Services team now and ask for your tailor-made assistance.

Getting a smile from our customers is our greatest reward.

Imagicle Advanced Services provide you with one of the best customer experience in the industry, delivered by experts obsessed by making customers happy. In 2021, they rewarded us with a Satisfaction Index of 9,7 out of 10!

“Imagicle passed all the technical and the commercial evaluation criteria.”

Ammar Al Hayyan

Senior Telecommunication Engineer at Abu Dabhi Ports Company

“Imagicle passed all the technical and the commercial evaluation criteria.”

Ammar Al Hayyan

Senior Telecommunication Engineer at Abu Dabhi Ports Company

"We are really happy of our experience with Imagicle."

Joseph Mullany

Telecommunications Project Manager at Janney

"We are really happy of our experience with Imagicle."

Joseph Mullany

Telecommunications Project Manager at Janney

“A continuously developing business such as ours needs partners that can listen to us and can fulfil our requirements in real time. In Imagicle, we found a reliable partner."

Valeria Rosselli

CFO at Rajapack

“A continuously developing business such as ours needs partners that can listen to us and can fulfil our requirements in real time. In Imagicle, we found a reliable partner."

Valeria Rosselli

CFO at Rajapack

"Today, thanks to Imagicle, we can take care of guests from the check-in to check-out, paying full attention to details and guaranteeing a service of excellence."

Joji Chacko

IT Manager at Oberoi

"Today, thanks to Imagicle, we can take care of guests from the check-in to check-out, paying full attention to details and guaranteeing a service of excellence."

Joji Chacko

IT Manager at Oberoi

Engagement and delivery processes.

The Advanced Services can be easily purchased from Imagicle or its resellers. Our team will start by collecting information and planning the activities according to your needs: as stated in the terms and conditions, the service will be considered completed only after the products have been configured and tested with the customer or partner's approval. Our aim is to make customers happy. Nothing more and nothing less.

Discover the Engagement&Delivery process