New Voice Analytics: insights for better customer service.

Sales Lab
45’

Empower your customer service with the brand new Imagicle Voice Analytics, an AI service that provides prompt insights on recorded calls thanks to transcripts and sentiment analysis to optimize every interaction with your customers, evaluate your agents’ performances, and more. 

WEBINAR AGENDA

✅ Voice Analytics: what it is and how it works
✅ All the tools you need to analyze your business conversations: transcription, sentiment analysis, smart search and smart tagging 
✅ Live demo: let’s see it in action!
✅ Q&A

Marco Cerri
Senior R&D Manager Product Owner - Cloud Services