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Want to see Virtual Receptionist in action?
Call Recording
Elevate recording calls on Microsoft Teams.
The most secure and comprehensive call recording for compliance, training & productivity on your Microsoft Teams.
Record easily, securely, intuitively.
Choose your recording mode.
Always On, On Demand - it all depends on your business needs. Set it once, company-wide or differentiated by user, and forget about it.
Browse from the MS Teams client.
Start/Stop, Pause/resume an ongoing recording, browse, listen, delete, download your recordings directly from the client you use all day, everyday: Microsoft Teams. Or leverage the web client if needed.
MS Teams certified.
Call Recording successfully obtained the Microsoft 365 Privacy & Security and Functionality certifications, proving Imagicle meets Microsoft's rigorous standards.
Compliance and quality assurance.
Capture conversations securely to protect data and meet security regulations such as GDPR, MiFID II, PCI-DSS, and HIPAA. Recording filters in the flow, to avoid recording specific calls & meetings providing even stronger compliance.
Flexible deployment.
Possibility of implementation directly on Customer Azure (self-hosted) for specific requirements
For reporting, coaching, and training.
Get detailed reports about call recording usage across your organization, and leverage Voice Analytics for AI recording analysis as an effective way to train and coach agents and elevate customer experience.
Choose your recording mode.
Always On, On Demand - it all depends on your business needs. Set it once, company-wide or differentiated by user, and forget about it.
Browse from the MS Teams client.
Start/Stop, Pause/resume an ongoing recording, browse, listen, delete, download your recordings directly from the client you use all day, everyday: Microsoft Teams. Or leverage the web client if needed.
MS Teams certified.
Call Recording successfully obtained the Microsoft 365 Privacy & Security and Functionality certifications, proving Imagicle meets Microsoft's rigorous standards.
Compliance and quality assurance.
Capture conversations securely to protect data and meet security regulations such as GDPR, MiFID II, PCI-DSS, and HIPAA. Recording filters in the flow, to avoid recording specific calls & meetings providing even stronger compliance.
Flexible deployment.
Possibility of implementation directly on Customer Azure (self-hosted) for specific requirements
For reporting, coaching, and training.
Get detailed reports about call recording usage across your organization, and leverage Voice Analytics for AI recording analysis as an effective way to train and coach agents and elevate customer experience.
Want to see Call Recording in action?
Book a demo with one of our specialist who will guide you through the functionalities and benefits.
Resources.
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Event NewsSign up for the Imagicle for Microsoft Teams Virtual RoadshowSign up for the Imagicle for Microsoft Teams Virtual Roadshow
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EN
Siehe
WEBINAR - How to Lab40’Achieving Compliance & Quality with Call & Screen Recording and Voice Analytics (ENG).Join the webinar to explore the full potential of Imagicle Call Recording + Screen Recording and Voice Analytics. -
Download
Brochure BlogImagicle applications for Microsoft Teams.Imagicle applications for Microsoft Teams.Microsoft Teams: from calling platform to a 360-degree tool to handle your communications in the new digital era.
Event News
Sign up for the Imagicle for Microsoft Teams Virtual Roadshow
Sign up for the Imagicle for Microsoft Teams Virtual Roadshow
EN
Siehe
Siehe
WEBINAR - How to Lab
40’
Achieving Compliance & Quality with Call & Screen Recording and Voice Analytics (ENG).
Join the webinar to explore the full potential of Imagicle Call Recording + Screen Recording and Voice Analytics.
Download
Brochure Blog
Imagicle applications for Microsoft Teams.
Imagicle applications for Microsoft Teams.
Microsoft Teams: from calling platform
to a 360-degree tool to handle your
communications in the new digital era.It's your turn! Give it a try!
Get your 30-day free trial to test the Imagicle solution first-hand.
Request your free trial
From the ImagicleBeat blog.
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Products BlogEnsuring Compliance and Exceeding Customer Expectations with Call RecordingEnsuring Compliance and Exceeding Customer Expectations with Call RecordingImprove customer service, enhance agent training, and maintain compliance across various sectors.
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Products BlogImagicle Call Recording for Webex Calling Multi-Tenant. Ready to capture all your conversations?Imagicle Call Recording for Webex Calling Multi-Tenant. Ready to capture all your conversations?Discover the newest Imagicle integration for Webex Calling: Call Recording is available on your Control Hub!
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Products BlogVoice Analytics: AI and use cases to elevate customer satisfaction.Voice Analytics: AI and use cases to elevate customer satisfaction.Introducing Voice Analytics, a cloud-native AI service unlocking the real power of the content of phone conversations.
Products Blog
Ensuring Compliance and Exceeding Customer Expectations with Call Recording
Ensuring Compliance and Exceeding Customer Expectations with Call Recording
Improve customer service, enhance agent training, and maintain compliance across various sectors.
Products Blog
Imagicle Call Recording for Webex Calling Multi-Tenant. Ready to capture all your conversations?
Imagicle Call Recording for Webex Calling Multi-Tenant. Ready to capture all your conversations?
Discover the newest Imagicle integration for Webex Calling: Call Recording is available on your Control Hub!
Products Blog
Voice Analytics: AI and use cases to elevate customer satisfaction.
Voice Analytics: AI and use cases to elevate customer satisfaction.
Introducing Voice Analytics, a cloud-native AI service unlocking the real power of the content of phone conversations.Dedicated webinars.
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ENSiehe
WEBINAR - How to Lab40’Achieving Compliance & Quality with Call & Screen Recording and Voice Analytics (ENG).Join the webinar to explore the full potential of Imagicle Call Recording + Screen Recording and Voice Analytics.
-
EN
Siehe
WEBINAR - Release45’Call Recording: global availability for Webex Calling MT – Summer Release ENGImagicle Call Recording is now globally available for your Webex Calling Multi-Tenant. -
ITSiehe
WEBINAR - Release45’Call Recording: disponibilità globale per Webex Calling Multi-Tenant – Summer Release ITAScopri come Imagicle Call Recording sia ora disponibile in tutto il mondo per Webex Calling Multi-Tenant.
EN
Siehe
Siehe
WEBINAR - How to Lab
40’
Achieving Compliance & Quality with Call & Screen Recording and Voice Analytics (ENG).
Join the webinar to explore the full potential of Imagicle Call Recording + Screen Recording and Voice Analytics.
EN
Siehe
Siehe
WEBINAR - Release
45’
Call Recording: global availability for Webex Calling MT – Summer Release ENG
Imagicle Call Recording is now globally available for your Webex Calling Multi-Tenant.
IT
Siehe
Siehe
WEBINAR - Release
45’
Call Recording: disponibilità globale per Webex Calling Multi-Tenant – Summer Release ITA
Scopri come Imagicle Call Recording sia ora disponibile in tutto il mondo per Webex Calling Multi-Tenant.
Find out more!
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Event NewsSign up for the Imagicle for Microsoft Teams Virtual RoadshowSign up for the Imagicle for Microsoft Teams Virtual Roadshow
-
Download
Brochure BlogFrom human to virtual receptionist. A short overview.From human to virtual receptionist. A short overview.Meet our new AI colleague through a short vademecum.
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Products BlogAI Virtual Agents for Governments. Eliminating citizen complaints.AI Virtual Agents for Governments. Eliminating citizen complaints.Discover how Digital & Voice Virtual Agents can empower the PA and Governement machine to eliminate citizen complaints.
Event News
Sign up for the Imagicle for Microsoft Teams Virtual Roadshow
Sign up for the Imagicle for Microsoft Teams Virtual Roadshow
Download
Brochure Blog
From human to virtual receptionist. A short overview.
From human to virtual receptionist. A short overview.
Meet our new AI colleague through a short vademecum.
Products Blog
AI Virtual Agents for Governments. Eliminating citizen complaints.
AI Virtual Agents for Governments. Eliminating citizen complaints.
Discover how Digital & Voice Virtual Agents can empower the PA and Governement machine to eliminate citizen complaints.It's your turn! Give it a try!
Get your 30-day free trial to test the Imagicle solution first-hand.
Request your free trial