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Products BlogVoice Analytics: AI and use cases to elevate customer satisfaction.Voice Analytics: AI and use cases to elevate customer satisfaction.Introducing Voice Analytics, a cloud-native AI service unlocking the real power of the content of phone conversations.
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People BlogSecret ingredients behind happy applications.Secret ingredients behind happy applications.Follow our HR Assistant Samuele to understand Imagicle's core values, the ones that define us as a company and as People.
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Products BlogInternational Day for Universal Access to Information: Imagicle’s commitment.International Day for Universal Access to Information: Imagicle’s commitment.Find out how Imagicle can offer you access to information in total flexibility, mobility, and optimization of resources.
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People BlogImagicle Middle East. Talent at the service of customers.Imagicle Middle East. Talent at the service of customers.Discover how we tailor our products, services, and even mood to our Middle East partners and customers.
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People BlogImagicle US. Closer and closer to partners and customers.Imagicle US. Closer and closer to partners and customers.Seeing the world in Imagicle: US culture, US office, value proposition. Discover our people-centered mentality.
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Brochure BlogMeet the new challenges of government communications.Meet the new challenges of government communications.Discover Imagicle cloud-based digital workforce tools to allow government agencies and teams to boost their communication and collaboration.
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Brochure BlogThe only Cloud that makes the sun come out.The only Cloud that makes the sun come out.How about finding a way to work fast, but in perfect synergy with your teams?The Cloud is the answer. Discover how!
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Security BlogISO 27001. Taking care of your data protection.ISO 27001. Taking care of your data protection.Imagicle obtained the ISO27001 certificate. Here’s a summary of what it means and what will change in terms of security.
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Products BlogWhy it’s Smart to work on the Imagicle Cloud.Why it’s Smart to work on the Imagicle Cloud.The Covid-19 paradigm shift. In March 2020, we all learned – the hard way, might I say – that we don’t need to be in the office to get things done. The COVID-19 pandemic has necessitated the adoption of remote work on a wide scale, causing virtually the entire employee base of many companies to embrace an […]
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Products BlogImagicle + Cisco UCM Cloud. Take your UCs to the cloud.Imagicle + Cisco UCM Cloud. Take your UCs to the cloud.More than 2 years ago, I wrote a blog post comparing UCaaS and On-Premise UC. At that time, I couldn’t find a winner for this challenge. The final decision depended on the particular needs of each specific organization. Today, On-Prem deployment is still there, and (maybe?) it will be for a long time. Yet, the journey towards the Cloud has […]
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People BlogWelcome to Neverland. A new workplace concept.Welcome to Neverland. A new workplace concept.The transformation of the workplace and the surprising results of the surveys on employee preferences painted in the very guise of a fabulous story.
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Customer success Blog6 web meetings best practices to win your customers’ hearts6 web meetings best practices to win your customers’ heartsWeb meetings are your entry point for a successful deal. Learn the 6 best practices to make the most out of them.
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Products BlogCustomer Service: ensure quality standards and identify best practices.Customer Service: ensure quality standards and identify best practices.Discover the 15 features Imagicle offers for a quality boost.